Office based e-commerce customer service agent handling phone calls, chats and
Worked remotely as an Online English tutor teaching Japanese students for 3 years and as an Inside Sales Agent / Cold Caller / Appointment Setter for a Real Estate company for a year.
Since 2020, I have been working remotely and have maintained excellent attendance and compliance throughout this period. I am well-prepared for remote work with a reliable backup power station, a strong internet connection, and a dedicated workspace.
Proficient in varied CRM tools, Google Workspace, Microsoft Products, tech savvy and can learn fast.
Trainable, with flexible working schedule, 100% commitment to the job and will always show up!
I look forward to working with you!
Experience: 6 months - 1 year
Experience: 2 - 5 years
-Average 80 to 100 tickets daily utilizing InContact CRM -Maintains an average handling time of 300 seconds with a 90 percent quality assurance rating
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
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