I've been working in BPO for almost 8 years already, both for Voice and Non voice. Most of the accounts I've handled was sales and customer service related. With that, I am confident to say that I am a Customer Service Expert already. My first job was with AMAZON as Voice customer service representative for 2 years and then with VERIZON as a Chat support for customer service for 1 year. After 3 years of handling U.S accounts, I got hired as Complaints Manager for TELSTRA (Australia account). I also handled Jewelry online shop as an
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.