Michelle

Customer Service Expert

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Overview

Looking for part-time work (6 hours/day)

at $3.00/hour ($396.00/month)

Bachelors degree

Last Active

January 26th, 2025 (yesterday)

Member Since

January 12th, 2020

Profile Description

I've been working in BPO for almost 8 years already, both for Voice and Non voice. Most of the accounts I've handled was sales and customer service related. With that, I am confident to say that I am a Customer Service Expert already. My first job was with AMAZON as Voice customer service representative for 2 years and then with VERIZON as a Chat support for customer service for 1 year. After 3 years of handling U.S accounts, I got hired as Complaints Manager for TELSTRA (Australia account). I also handled Jewelry online shop as an email support and sales representative with HERTZ (car rental in US). My last position was Team Leader/Supervisor. I handled 15 agents to develop their skills in booking reservations and motivate then to report to work everyday.

Basic Information

Age
31
Gender
Female
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 37%
Influence: 28%
Steadiness: 21%
Compliance: 14%
Government ID
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