Brian
Helpdesk Technician| E-commerce Specialist |SocMed Manager
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelor of Science in Information Technology Graduate
Last Active
November 25th, 2024 (today)
Member Since
January 8th, 2020
Profile Description
Graduate of Bachelor of Science in Information Technology
With seven years of experience in the BPO industry as a Technical Support Engineer and Customer Service Representative, I have also held a management role and gained expertise as an E-commerce Specialist and Data Analyst. Additionally, I have one year of experience in the IT industry as a Service Desk Analyst II.
Experience using the tools below:
Salesforce
Zendesk
Slack
CDAX
Microsoft Office such as Word, Excel, and PowerPoint
CA
Service Catalog
Excel
Remote
Notion
ETC.
While working in a BPO industry, I already handled several types of accounts such as Telecommunications, Healthcare, Software, Printer account as a Technical Support Engineer and Customer Support Representative. I already have experience in doing
As a Helpdesk Technician II, it's my responsibility to:
Provide technical end-user support via call,
Provide restorative or maintenance actions to resolve end-user problems
Respond to end-user problems based on standard procedures
Correctly track i
Provide access to the new on-boarded employees.
Creation of accounts and access like NT logins,
Top Skills
Other Skills
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Valenzuela City, Metro Manila
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 30
- Influence: 36
- Steadiness: 12
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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