caramay

All-in-One Virtual Assistant | GVA, SMM, MedVA & Lead Gen

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Associates degree

Last Active

January 2nd, 2025 (yesterday)

Member Since

December 13th, 2019

Profile Description

Hi, I'm Upgrade to see actual info Upgrade to see actual info – Your All-in-One Virtual Assistant!
Are you ready to take your business to the next level? As a versatile Virtual Assistant, I’m here to help you streamline operations, boost your online presence, and elevate customer satisfaction. With experience across General Virtual Assistance (GVA), Social Media Management (SMM), Customer Support, Medical Virtual Assistance (MedVA), Data Entry, e-Commerce (Shopify and Zendesk) Lead Generation, and Appointment Setting, I’m the support you need to focus on what truly matters – growing your business!

Here’s what I can do for you:

GENERAL VIRTUAL ASSISTANCE (GVA)
Administrative Support: Efficiently managing tasks such as calendar scheduling, email management, and organizing documents.

Task Management: Handling multiple projects and deadlines while keeping everything organized and on track.

Data Entry: Accurately inputting data into systems, ensuring information is up-to-date and easy to access.

Inbox & Communication Management: Organizing and responding to client communications, maintaining professional correspondence.


SOCIAL MEDIA MANAGEMENT (SMM)
Content Creation: Designing engaging posts and graphics to represent your brand and engage followers.

Social Media Strategy: Developing strategies to increase engagement and grow your online presence across platforms like Instagram, Facebook, and LinkedIn.

Community Management: Responding to comments, direct messages, and engaging with followers to build a loyal community.

Analytics & Reporting: Tracking performance metrics and using data to refine social media strategies.


CUSTOMER SUPPORT 
Multichannel Support: Providing assistance through various channels like email, live chat, phone, and social media.

Issue Resolution: Quickly and efficiently addressing customer complaints or issues to ensure satisfaction.

Product Knowledge: Becoming an expert on your clients' products/services to provide accurate support.

Client Retention: Proactively engaging with clients to maintain positive relationships and encourage repeat business.


MEDICAL VIRTUAL ASSISTANCE (MedVA)
Medical Appointment Scheduling: Managing calendars for healthcare professionals and coordinating patient appointments.

Medical Record Management: Handling confidential patient information and ensuring it is well-organized and secure.

Patient Communication: Communicating with patients for appointment reminders, follow-ups, and updates.

Medical Billing Support: Assisting with medical billing and invoicing by ensuring accurate data entry and timely submission.

Data Entry
Accurate Data Input: Ensuring all data is accurately entered into systems without errors or omissions.

Database Management: Organizing, updating, and maintaining client, product, or employee data in databases or CRM tools.

Data Cleaning: Identifying and removing outdated or irrelevant information to ensure clean data.

Spreadsheet Management: Organizing data in Excel or Google Sheets for easy access and analysis.


LEAD GENERATION 
Prospecting: Researching potential leads and finding new business opportunities through various channels.

Cold Calling/Emailing: Reaching out to prospects to introduce services or products, and generate interest.

CRM Management: Using customer relationship management tools to track leads, interactions, and sales processes.

Lead Qualification: Assessing whether leads are a good fit for the services or products offered by the client.


APPOINTMENT SETTINGS
Scheduling: Coordinating and setting appointments based on clients' availability and preferences.

Reminder Systems: Sending out reminders for upcoming appointments and following up to confirm schedules.

Client Coordination: Communicating with clients and teaUpgrade to see actual infombers to ensure everyone is on the same page.

Rescheduling & Cancellations: Handling changes in appointments, ensuring that everything runs smoothly and timely.

I’m tech-savvy and proficient with tools like Google Workspace, Microsoft Office, Canva, Trello, Slack, Calendly, and more. I’ll adapt seamlessly to your systems, ensuring efficient workflows that help you save time and reduce stress.

Let’s chat and see how we can work together to streamline your operations and take your business to new heights!

Top Skills

Experience: 6 months - 1 year

I manage and coordinate appointments for clients and team members, ensuring schedules are organized and up-to-date. By sending timely reminders and confirmations, I help minimize no-shows and ensure smooth daily operations.

Experience: 6 months - 1 year

I ensure accurate and efficient data entry by inputting client information, transaction records, and other essential details into CRM or databases. My attention to detail guarantees that your data remains organized and up-to-date for easy retrieval and analysis.

Experience: 6 months - 1 year

I provide a wide range of administrative support, including email management, calendar scheduling, and document organization. By managing your daily tasks, I ensure your business operations run smoothly and efficiently, so you can focus on strategic growth.

Other Skills

Experience: 6 months - 1 year

I handle customer relationship management tools, inputting data, tracking communications, and managing leads.

Experience: 6 months - 1 year

I assist healthcare providers by managing patient appointments, handling medical billing, and maintaining accurate records.

Experience: 6 months - 1 year

I research and identify potential leads for your business, ensuring you target the right audience. By reaching out to prospects through various channels, I help build a pipeline of quality leads that can convert into loyal customers.

Experience: 6 months - 1 year

I maintain your calendar, scheduling meetings, events, and deadlines, making sure you stay on top of your appointments.

Experience: 6 months - 1 year

From creating engaging posts to managing interactions on platforms like Instagram, Facebook, and TikTok, I help your brand build meaningful connections and expand your reach.

Experience: 6 months - 1 year

I handle your inbox, organize emails, and prioritize urgent matters to ensure nothing slips through the cracks. I can also filter out spam and create email templates for consistent and professional communication.

Experience: 6 months - 1 year

I research industry trends, competitors, and customer preferences, giving you a better understanding of your market.

Experience: 6 months - 1 year

I conduct thorough research to gather valuable insights, whether for market analysis, competitor review, or finding new business opportunities.

Basic Information

Age
31
Gender
Female
Website
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Address
Bacoor City, Cavite
Tests Taken
IQ
Score:  112
DISC
Dominance: 89
Influence: 96
Steadiness: 96
Compliance: 96
English
C2(Advanced/Mastery)
Government ID
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