Virtual Admin Assistant | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors Degree

Last Active

December 3rd, 2024 (yesterday)

Member Since

December 7th, 2019

Profile Description

- I am currently working as a Virtual Assistant/Property Management Assistant working 20 hours per week in an Australian company. My job responsibilities are promptly addressing guests' concerns and resolving issues through Airbnb, Upgrade to see actual info, VRBO and direct bookings; coordinating with cleaners to maintain a high level of cleanliness and assigning them to specific properties; liaising with property owners to address any matters related to their property; assigning contractors to resolve any issues; managing monthly expenses for each property, including those of the cleaners and contractors; submitting council applications for short term rentals; providing feedback to guests through reviews.

- I worked as a Customer Service Representative at Agents Only LLC, where I took online orders from several Domino's stores, assisted customers with menu selection, recommendations and taking accurate food orders in a friendly and hospitable manner. 

- I worked as a Customer Service Representative/Operations Specialist in a Healthcare Account for 1 year where I made inbound and outbound calls, I assisted patients and doctors about their requests and inquiries. I also received warm transfers from lead generators for those patients that is interested on the service we are offering.

- I worked as an Outbound Telemarketer where I strengthen my customer service skills, computer skills, and telephone skills.

- I worked as a Pharmacy Assistant in a known pharmaceutical company in the Philippines where I mastered my communication skills, customer service skills, attention to detail, and being an excellent team player.

- I worked as a Human Resource Officer/Administrative Assistant where I honed my leadership skills, administrative writing and reporting skills, word processing skills, spreadsheet preparations and tracking skills, and organizational skills.