ustomer Service Representative – Phone Outreach (6 PM to 11 PM, UK Time)

We are looking for two fluent English speakers with excellent communication skills to represent our dessert shop. This part-time role involves making professional phone calls to customers, ensuring a positive experience, and encouraging them to leave positive reviews—essential for our growth.

Key Responsibilities:
Make outbound calls to customers daily between 6 PM and 12 AM (UK Time) / 2 AM to 8 AM (PH Time).
Follow a provided script for introductions and tailor conversations as needed.
Handle customer feedback professionally, ensuring concerns are understood and addressed.
Encourage customers to leave positive reviews, highlighting their importance to our business.
What We’re Looking For:
Fluent English speakers with a clear, neutral, UK, or American accent.
Confidence and professionalism when speaking over the phone.
Strong communication skills with the ability to handle various customer interactions.
Experience in customer service or phone-based roles is preferred.
Availability: Part-time, 5 hours per day, Monday to Sunday.
Reliable, professional, and customer-focused with a friendly and engaging tone.
How to Apply:
If you’re confident in your English-speaking skills and enjoy engaging with customers, we’d love to hear from you!

Include the answer to 66 + 9 in your email subject line to confirm attention to detail.
Submit a 1-minute Vocaroo recording introducing yourself (share the link in your application).
Selected applicants will undergo a phone interview as part of the hiring process.
We appreciate your time and look forward to reviewing your application. If selected, we’ll be in touch for the next steps!