a virtual assistant

I have a chiropractic office and I need someone that can all leads that are potential new patients and get them scheduled on the calendar. This may involve calling several times to get them to answer the phone, and then ask questions to see what their concerns are. This will be for some leads that have neuropathy, and for some leads that want to lose weight with our red light system and weight loss guide. Must have experience with customer service and talking with many different people.