We’re Hiring: IT Support Specialist

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TYPE OF WORK

Full Time

SALARY

$5-$6

HOURS PER WEEK

40

DATE POSTED

Dec 18, 2024

JOB OVERVIEW

We’re Hiring: IT Support Specialist
Location: Remote
Schedule: Monday to Friday, 9 AM - 5 PM EST
Salary: $5 - $6/hour

Are you an IT-savvy professional with excellent communication skills and a passion for customer support? Join our team as an IT Support Specialist!

Key Responsibilities:
Provide first-line IT support via phone, email, and online platforms.
Manage ticketing and dispatch using HaloPSA (training provided).
Troubleshoot and resolve technical issues promptly.
Deliver exceptional customer service in a diverse, multicultural environment.
What We’re Looking For:
Previous experience in IT support or similar roles.
Strong problem-solving skills and attention to detail.
Excellent English communication skills with cultural awareness.
Familiarity with IT ticketing systems (experience with HaloPSA is a plus).
Why Join Our Team?
Inclusive and collaborative work culture.
Opportunities for growth and professional training.
Competitive hourly rate.
Additional Information:
You will primarily provide IT support to the Jewish community, so cultural sensitivity and flexibility around Jewish holidays are essential.

Ready to Apply?
Complete our quick application form here:

To Apply:
Please fill out this form:
forms.clickup.com/9014360281/f/8cmre6t-2594/PZ2PTSI29XSCNO5O

We look forward to hearing from you!

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