Virtual medical scheduler and receptionist

Answer and direct phone calls, return voicemail and other client contacts
Monitor new client referral sources
Organize and schedule appointments for both new and existing clients
Collect patient payments
Resolve unpaid accounts
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Update and maintain office policies and procedures
Order office supplies and research new deals and suppliers
Maintain contact lists
Provide general support to visitors
Act as the point of contact for internal and external clients
Liaise with providers and office manager to handle requests and queries
Resolve basic technical problems (internet, music, EMR, etc.)