Virtual Migration Assistant

Position Title: Virtual Migration Assistant

Company: CyberEdge Group

Reports to: Senior Administrative Officer

Salary: Php 15 -18,000/month starting (depending on relevant industry experience)

Job Type: Full-time, Contract

About CyberEdge Group:

CyberEdge helps Migration Agents streamline operations and grow their businesses. We transform Immigration Agencies from an under-resourced business to a streamlined well-oiled operation. We do this by providing skilled Virtual Migration Assistants alongside an efficient Customer Management System to Migration Agents throughout Australia. We help improve operational efficiency without the added cost, so small agencies can focus on high-value activities that will grow their business. Visit us at Upgrade to see actual info& get to know us further!

Benefits:

This is a Work-from-Home opportunity
No night shift. You will be working in an Australian time-zone
Salary increase based on performance

Schedule:

6:00 AM – 3:00 PM (Australian timezone)
8-hour shift (shifting break time)
Mondays to Fridays only

Job Duties and Responsibilities:

Extensive training will be provided to the shortlisted applicants to be able to perform the following:

-Assist Registered Migration Agents (RMA’s) in providing information and advice to potential migrants through GSM Assessment
-Liaise with clients in terms of all documentation, processes, and invoicing requirements
-Draft Skills Assessments, Sponsorship, Nomination, Visa, and Citizenship applications
-Navigate LegendCom to review migration legislation, regulations, and policies
-Check clients’ current migration status through VEVO Details Check
-Assist the RMA’s in managing appointments and drafting emails for existing and new clients
-Draft and monitor job advertisements for labor market testing requirements for sc482/186 / 494 Nominations
-Draft online applications on the immi portal
-Assist / Coordinate enrollment of student visa applicants
-Update details of applicants through IMMI Account or by post (paper-based)
-Perform other administrative and or ad-hoc tasks

Requirements:

-Minimum qualification of Senior Highschool diploma
-Minimum 3 years in a BPO customer service position or equivalent as a Virtual or Executive Assistant
-Must have Excellent English Language Skills (Writing and Speaking)
-Excellent time management skills
-Adapts quickly to changes in assigned clients
-Quick learner and diligent
-Proficient with MS Office & PDF Editors
-Familiar with Google Suite & Dropbox

Job Type: Full-time

Pay: Php15,000.00 - Php18,000.00 per month

Benefits:

Work from home

Schedule:


8 hour shift
Rotational shift