Virtual Medical Assistant (Bilingual - English/Spanish) [JN-NFAC]

Job Title: Virtual Medical Assistant (Bilingual - English/Spanish) [JN-NFAC]
Position type: Full-time
Work hours: 8:30 AM – 4:30 PM (Eastern Time)
Work days: Monday - Friday
Salary: $5 - $6 per hour depending on experience

Position Overview:

We are seeking a detail-oriented and organized Medical Administrative Assistant to join our foot and ankle clinic in Florida. The ideal candidate must be bilingual (Spanish and English) with minimal accent and have experience handling administrative duties in a healthcare setting.

Key Responsibilities:

Appointment scheduling and reminders include filling up Monday and Wednesday appointment slots with 22 patients in the morning and 22 patients in the afternoon while keeping Tuesdays free of appointments. The role requires ensuring timely reminders to reduce patient no-shows.
Patient records management involves maintaining and updating patient information in Practice Fusion EHR, ensuring accuracy and security of documentation.
Claims processing and insurance verification require verifying patient insurance eligibility and benefits, processing medical claims, and following up on denials or discrepancies.
Handling patient inquiries and correspondence involves responding to patient questions via phone, email, or text and assisting with scheduling, billing, and general inquiries.
Managing telehealth platforms includes coordinating and ensuring a seamless experience for virtual consultations.

Email and text management duties include sorting, prioritizing, and responding to emails and text messages while also sending newsletters and other relevant communications to patients.
Billing support entails assisting with billing inquiries and ensuring accurate patient billing information.

Basic Qualifications:

Fluency in Spanish and English with minimal accent is a deal breaker for this role.
Experience with Practice Fusion EHR is preferred.
The candidate must have prior experience in medical administration, scheduling, or billing, along with strong communication and organizational skills.
The ability to work independently and manage multiple tasks efficiently is essential.
Proficiency in using telehealth platforms, email, and text communication is also required.

Basic Requirements:

Must be proficient in speaking and writing English and Spanish very clearly.
Must have relevant work experience.
Be able to submit an NBI clearance or Local Police Clearance background check if requested.
Must be available for video meetings with your camera on.
Must have no other clients during required work hours.

Technical Requirements:

Device: Reliable laptop or desktop computer.
Internet: High-speed connection (minimum 10 Mbps).
Audio: Noise-canceling headset.
Video: Webcam for virtual meetings.
Workspace: Quiet, professional environment.

Additional Requirements:

Must submit a short video introduction as part of your application (1-2 mins intro video, provide work experience related to job post)

Application Link: Upgrade to see actual info