Virtual Customer Service Agent

About Us

We are a growing, customer-focused business based on the East Coast of the United States, dedicated to providing exceptional service to our clients. Our team prides itself on reliability, professionalism, and delivering seamless experiences for every customer. We value our teaUpgrade to see actual infombers and work hard to create a supportive, friendly, and fair work environment.

To apply, please fill out the form: Upgrade to see actual info

Why Work With Us?
Finding a reliable, well-paying, and supportive job online can be challenging. We’re committed to providing a stable position with clear expectations, open communication, and genuine appreciation for your hard work. When you join us, you can expect:

• Consistent Work & Weekly Pay: Your hard work deserves reliable compensation you can count on.
• Paid Training: We make sure you’re fully prepared to excel in your role.
• Paid Vacation & Sick Leave: Because everyone deserves time to rest and recharge.
• Paid Holidays (Observed by the company): Enjoy paid time off during designated holidays.
• Respect & Professional Growth: We value your skills and provide opportunities for you to grow and improve.

Work Schedule:
• Monday, Thursday & Friday (11:30 AM - 9:00 PM EST)
• Saturday & Sunday (8:30 AM – 6:00 PM EST)

Your Role:
As a Customer Service Agent, you will be the friendly, helpful voice our customers rely on. Your responsibilities include:
• Answering customer questions with clarity and patience.
• Manage phone calls, schedule appointments, and process payments accurately.
• Providing a positive and reassuring experience for every customer.
• Maintain clear communication with the team and follow processes effectively.

What We’re Looking For:
• Work Experience: At least 1 year working with a U.S. employer, 3 years as a Virtual Assistant, and 2 years in Customer Service.
• Excellent English Skills: Strong speaking and writing abilities.
• Familiarity with Google Suites: Ability to use Google Workspace tools efficiently.
• Fast Learner: Ability to adapt and respond to changing situations quickly.
• Spanish Speaking (Optional): A plus, but not required.

Technical Requirements:
• Reliable PC
• High-speed, stable internet connection
• Backup for stable electricity