Virtual Assistant to Small Ecommerce Business

Are you a highly organised and creative individual with a passion for art and social media? Do you thrive in a fast-paced environment and enjoy helping small businesses grow?
We're a small but growing art print business seeking a reliable and proactive Virtual Assistant to join our team for approximately 2 hours per week. This is a fantastic opportunity to contribute to a creative brand and gain valuable experience in e-commerce and social media management.

About Us:
We create and sell unique art prints online. We are passionate about bringing beautiful and inspiring artwork to our customers.

About the Role:
You will be responsible for a variety of tasks to support the smooth running of our business, primarily focused on customer service, social media management, and general administration.

Responsibilities:
* General Admin:
* Data entry and organisation.
* Managing digital files and folders.
* Assisting with ad-hoc administrative tasks.

* Gmail Inbox Management:
* Monitoring and organising the business inbox.
* Filtering and prioritising emails.

* Customer Service:
* Responding to customer inquiries via email and social media in a timely and professional manner.
* Addressing customer issues and providing solutions.

* Social Media Community Engagement:
* Engaging with followers on Instagram, Facebook, and other relevant platforms.
* Responding to comments and messages.
* Building and nurturing our online community.

* Social Media Scheduling:
* Creating and scheduling engaging social media content using scheduling tools.
* Maintaining a consistent social media presence.

* Social Media Influencer Outreach:
* Identifying and researching potential influencers.
* Reaching out to influencers for collaborations and partnerships.

* Wholesale Order Management:
* Processing and tracking wholesale orders.
* Communicating with wholesale clients.

Requirements:
* Excellent written and verbal communication skills.
* Strong organisational and time management skills.
* Proficiency in using social media platforms (Instagram, etc.).
* Experience with email management and customer service.
* Proactive, reliable, and detail-oriented.
* Ability to work independently and remotely.
* A passion for art and design is a plus.

Hours:
* Approximately 2 hours per week, with the potential for increased hours as the business grows.
* Flexible working hours.

We look forward to hearing from you!

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