Sales Manager Assistant. Provide support in customer service and follow-up.
• Send quotes received through the CRM form.
• Respond to emails requesting quotes and addressing pre-purchase inquiries.
• Respond to WhatsApp messages by sending corporate catalogs and directing customers to the form to
request their quotes, as well as resolving any pre-purchase inquiries.
• Move Deals to Lost or Confirmed as appropriate in the CRM.
• Follow up on the corresponding deals.
• Keep the CRM updated by entering customers who come through other channels such as email or WhatsApp.