Virtual Assistant and Social Media Manager

Are you a proactive, detail-oriented, and self-motivated professional looking for a rewarding remote career? Join our dynamic team as a Virtual Assistant and play a vital role in our business operations while enjoying competitive pay, generous benefits, and a flexible work environment.
What You’ll Do

As a Virtual Assistant, you will manage various administrative and marketing tasks to support our team. Key responsibilities include:

1. Administrative Support:

Manage email inboxes, prioritize tasks, and ensure timely responses.
Handle voicemails through Ooma and update the team on TaxDome communications.
Follow up with clients weekly; send reminders via text or call for unresponsive clients.
Log calls and client interactions in Zoho CRM.

2. Social Media and Content Management:

Create and schedule engaging content for Instagram, TikTok, Facebook, LinkedIn, and Google Business Page.
Post weekly long-form content (blog posts, articles, videos).
Send client newsletters and monitor performance.

3. Client Communication:

Answer incoming calls, gather key details, and log them into Zoho CRM.
Schedule Zoom calls for leads and assist existing clients by ensuring follow-ups within 24 hours.
Guide clients to use the TaxDome portal for efficient communication.

4. Marketing and Lead Generation:

Design marketing materials using Canva (videos, PDFs).
Execute Facebook marketing strategies to identify and connect with business owners.
Use scripts to approach leads and schedule appointments.
5. File organization
Organize client files on taxdome
Review client submitted files and compare them with last year to prepare initial open item list

What We’re Looking For

Minimum Qualifications:

Proven experience as a Virtual Assistant or in a similar role.
Excellent communication skills (written and verbal).
Strong organizational and multitasking abilities.
Proficient in Microsoft Office, Google Workspace, and Zoho CRM.
Familiarity with social media platforms (Facebook, Instagram, TikTok, LinkedIn).

Preferred Skills (Not Required, But a Plus):

Experience in content creation and SEO.
Knowledge of email marketing tools (e.g., Mailchimp, Zoho drip campaigns).
Basic graphic design skills (Canva expertise).
Familiarity with project management tools like Trello or Asana.

What We Offer

Competitive Pay: We value your skills and compensate fairly.
Comprehensive Benefits: Designed to support your well-being.
Flexible Remote Work: Achieve work-life balance.
Growth Opportunities: Develop your career while making a meaningful impact.

Why Join Us?

At our company, we prioritize a supportive team culture, professional growth, and work-life harmony. You’ll have the opportunity to work on meaningful projects, learn new skills, and contribute to a growing business while enjoying the flexibility of working from home.
How to Apply

If you’re ready to embark on this exciting journey, please submit your application, including your updated resume and a brief video of yourself answering these questions
1. Please introduce yourself and what made you want to apply for this job?
2. What's your experience with booking appointments?
3. How do you make sure tasks assigned to you every day is completed on time?
4. How comfortable are you with managing social media? Have you run social media campaign before?
can't wait to meet you!