Virtual Assistant – Outreach & Communications

Job Title: Virtual Assistant – Outreach & Communications
Company: Lychee Press (Lycheepress.com) – A California-based children’s book publisher on a mission to normalize Asians in everyday stories.
Location: Remote | Type: Part-Time or Full-Time

Overview
Join our small but passionate team dedicated to publishing diverse children’s books. As our VA, you’ll work alongside another Lead VA to manage retailer outreach, engage with customers, collect book/product reviews, and tackle various miscellaneous tasks. You’ll use Klaviyo, ChatGPT, Google Sheets, Instagram, Facebook, and Gmail—and earn bonus pay for every new customer you bring in!

Key Responsibilities
- Own and craft the entire communication calendar/schedule
- Retailer Outreach & Follow-Up
- Identify and contact potential retail partners, track responses, and manage follow-ups.
- Customer Engagement
- Send targeted emails (via Klaviyo/Gmail) requesting feedback and organize reviews.
- Plan and manage email/social media schedules.
- Social Media Support
- Basic research
- Assist with Instagram and Facebook tasks.
- Miscellaneous VA admin tasks
- Support day-to-day admin and collaborate with our Lead VA.
- Organization & Reporting - Keep Google Sheets updated, set reminders, and provide regular status updates.

Requirements
- Excellent Communication: Friendly, professional, and clear with excellent written communication. Must have an English score of C2
- Tech-Savvy & Proactive: Comfortable using Klaviyo, ChatGPT, Google Sheets, Instagram, Facebook, and Gmail.
- Highly Organized: Able to juggle multiple projects and deadlines.

Nice to have but not required
- Can speak Chinese/Mandarin
- Graphic design skills
- Video editing skills

Compensation & Benefits
$500/month for full-time (40/hrs a week)
Bonus Pay for each new customer you bring in
Flexible Schedule – set your own hours, you do not need to work US hours.

MUST READ: Application Process
- Send your resume and why you think you'd be a good fit for this position.
- Change subject line to the title of your favorite children's book
(Applications missing this format will NOT be considered.)

Optional: Share samples (emails, schedules, outreach plans, etc.) to showcase your skills.
Next Steps: Top candidates will complete a short exercise and join a 30–45 minute video interview.