Virtual Assistant (Fluent English + Confident Phone Skills) | Paint Now WNY

Paint Now WNY is seeking a proactive, reliable, and fluent English-speaking Virtual Assistant to support our growing team. This role requires strong communication skills—both written and verbal—as you’ll be engaging with prospects and clients by phone and email. If you're organized, confident on the phone, and want to be part of a dynamic home-service company, we want to hear from you!

IMPORTANT: Applicants must be confident speaking English and comfortable handling both inbound and outbound calls. Please include a short voice recording introducing yourself and sharing why you’re a good fit for this role.

What You'll Do
Sales & Client Communication

Make cold calls to potential prospects with confidence and professionalism
Respond to inbound calls, emails, and social media inquiries
Follow up with leads and manage our customer sales funnel
Research and build lead lists for commercial and residential prospects
Administrative Support

Track job costs and enter data from supplier transactions
Assist with production reporting and project performance monitoring
Help manage contractor and insurance documentation
Track vehicle issues and schedule maintenance as needed
What We're Looking For
Excellent spoken and written English (fluent or native level)
Comfortable making phone calls and speaking with new people
Prior experience as a Virtual Assistant or Admin Support
Organized, self-motivated, and detail-oriented
Proficient with Google Workspace and Microsoft Office
Familiar with CRMs, project management tools, and social media
Available to work during U.S. Eastern Time business hours
Reliable internet and a distraction-free workspace
Bonus Points If You Have
Experience with DripJobs or similar CRMs
Worked in the home services industry
Sales or lead generation experience
Why Work with Us?
At Paint Now WNY, we treat our team like family. You’ll be part of a supportive, collaborative environment where your voice matters, and your work directly impacts our clients’ satisfaction and our success. We’re growing—and we want you to grow with us.