Virtual Assistant - Content Writing, Document Design, Social Media Management - Australian Hours

This opportunity is to support one of Australia's top resume writing and personal branding services which is based in Melbourne. We create high-impact career documents, optimise LinkedIn profiles, and provide career coaching to help clients take control of their careers. As a highly rated, award-winning business, we focus on quality, personalisation, and results - not just templated or volume-based work.

We’re now looking for a highly skilled Virtual Assistant to support our busy Director in two key areas:

Career Document Creation – Drafting resumes and cover letters, as well as general resources for clients such as Interview and LinkedIn guides. You will be given a range of sample word templates, as well as Chat GPT prompts to help you meet our clients high standards and save you lots of time, while also using you own creativity and excellent English language skills.

Social Media Content Creation, Design & Posting – Creating and design content and scheduling/posting on Upgrade to see actual info and Facebook.

This role is designed to evolve over time, allowing the right candidate to take on new responsibilities and projects.

Key Responsibilities
1. Career Document Creation (50%)
Goal: Create resume and cover letter documents for approximately 5 new clients each week (1 per day), as well as managing edits and feedback from clients or the Director where required. You will also be creating and designing content for new guides and client materials (developing 1 to 2 new resources each week).

- Draft resumes and cover letters for clients from a range of different industries from professionals to senior executives. You will be using ChatGPT and our expert prompts to assist you, as well as our structured templates, and provided client materials such as their old resume, sample jobs ads, client notes from the Career Consultation and other content such as position descriptions, references and portfolio materials and online content for some clients.
- Sort, organise, and analyse detailed client documents to extract key information for content creation. Use our expert ChatGPT prompts to guide the creation of new content in ChatGPT 4o and then format content into perfectly presented word documents.
- Format and refine Microsoft Word documents to a high professional standard.
- Proofread, edit, and structure documents for clarity, grammar, and consistency ensuring Australian/UK English is used throughout. We will help you learn our style and get better over time.
- Create additional career guides, templates, and client resources as required.
- Over time, make recommendations and work on new projects to support our Director and the growth of the business.

2. Social Media Management (40%)
Goal: Create weekly content plans, schedule & post 1 post per day on Upgrade to see actual info and Facebook, create email newsletter and help with mailing list setup and distribution.

- Write and schedule engaging LinkedIn & Facebook posts that align with our brand.
- Develop social media graphics and branded content using Canva, Adobe Suite or similar creative software.
- Develop suggestions and create content for new blog posts.
- Repurpose blog content into social posts, career resources, and downloadable guides.
- Support email marketing efforts (e.g. creating newsletters, automated responses)
- Maintain a consistent brand voice and messaging across all content.

3. Other Administrative Support (10%)
Goal: Support document management, assist with admin tasks as required by the Director.

Assist with light administrative tasks, such as creating email templates.
Create new document templates, workflows, and marketing assets.
Assist with basic website updates (e.g., WordPress blog uploads, minor edits)
Potential future involvement in Social Media community building & engagement projects.

Who We’re Looking For:
- A high-level English communicator – Strong written and verbal English skills are a must.
- MS Word expert – Comfortable with advanced formatting, layouts, and structured editing.
- Tech-savvy & adaptable – Can learn new systems and optimise workflows (ChatGPT workflow automation a plus).
- A creative thinker – Understands branding, content creation, and engaging social media strategies.
- Social media smart – Strong understanding of LinkedIn content & engagement best practices.
- Organised & detail-oriented – Can manage multiple tasks efficiently and ensure high-quality output.
- A proactive learner – Excited about growing and taking on new challenges.

Preferred Skills & Experience (Nice to Have, But Not Essential)
- Resume writing, HR, or career consulting experience (or exposure to different industries)
- Familiarity with WordPress for minor website updates and blog uploads
- Experience with SEO writing, email marketing, or social media analytics
- Basic video editing skills (for short LinkedIn/Facebook content)

Why Work With Us?
We are focused on quality and not just about writing documents—we’re about transforming careers and helping professionals elevate their brands.

As a contractor role, we value and support your work as an integral part of our business.

- Open communication and collaboration are part of our culture
- Ongoing growth & learning opportunities – The role expands over time, and we encourage initiative & innovation
- Compensation reviews every 3 months – We reward effort, commitment, and contribution
- A role that evolves with you – Your ideas and contributions matter
- Work-life balance & flexibility – We focus on quality, not volume, ensuring a manageable and rewarding workload. Ideally you can support us during Australian business hours, but we are flexible
- Be part of a trusted, reputable brand – 12+ years of experience, a 4.9-star Google rating, and industry recognition

We are not looking for someone short-term—we want a dedicated, motivated professional who wants to grow with us and make an impact.

Work Arrangements & Compensation
- Remote Role: Work from home with flexible hours (either 40 hours full time or 20 to 30 hours part time for the right candidate)
- Hours: Full-time or part-time (flexible depending on experience & availability)
- Compensation: Excellent compensation rates based on experience, with reviews every 3 months
- Growth Opportunities: Opportunity to expand based on skills, contributions, and business growth

How to Apply
- To Apply:
Send your resume, portfolio (or sample work), and a brief cover letter explaining why you're a great fit for this role.

- Applications will start to be reviewed immediately. The role will commence ASAP but we are flexible for the right candidate.

- IMPORTANT: Use the word EXPERT in your subject line to prove you read this job ad and understand all the requirements.