Virtual Assistant

About Us
Print Spark is a fast-growing custom apparel printing company that makes the printing process easy and hassle-free for businesses, events, and teams. We provide high-quality printing with standout designs, ensuring a seamless customer experience. We are now looking for a proactive Virtual Assistant to join our team and help us manage customer interactions, quotes, and lead generation.

Who We’re Looking For
We need a detail-oriented and organized Virtual Assistant with strong English skills, excellent grammar, and basic to advanced graphic design abilities. The ideal candidate should be reliable, proactive, and able to juggle multiple tasks efficiently while maintaining great communication with customers and prospects.

Key Responsibilities
Customer Support & Communication

Respond to customer inquiries via email and messages promptly and professionally.
Prepare and send price quotes for custom apparel orders.
Follow up with potential customers, ensuring no leads go cold.
Write follow-up emails to new prospects after networking events (using collected business cards).
Maintain and organize leads, ensuring proper tracking and timely follow-ups.
Graphic Design & Order Preparation

Assist with creating simple to moderate designs for apparel printing.
Make minor edits to artwork as needed.
Ensure designs meet customer specifications and are print-ready.
Lead Generation & Sales Support

Assist in finding and generating new leads through online research.
Help maintain and update the CRM with accurate prospect and customer details.
Monitor customer inquiries and ensure that all leads are followed up on.
Requirements & Skills
?? Fluent in English (both written and spoken) with excellent grammar
?? Experience in customer service, sales support, or virtual assistance
?? Basic to advanced graphic design skills (experience with Canva, Photoshop, Illustrator, or other design tools is a plus)
?? Ability to write professional and engaging emails
?? Strong organizational skills and attention to detail
?? Tech-savvy with experience in Google Workspace (Docs, Sheets, Gmail)
?? Proactive and independent, able to manage tasks with minimal supervision
?? Willingness to learn and adapt in a growing business

Preferred but Not Required
? Experience in the custom apparel or printing industry
? Knowledge of CRM systems (e.g., GoHighLevel)
? Experience with online lead generation strategies

Why Join Print Spark?
? Work with a growing, entrepreneurial business that values your input
? Opportunity to develop skills in customer service, sales, and graphic design
? A dynamic and supportive work environment
? Flexible work setup with room for growth

If you're organized, creative, and love working with people, we’d love to have you on our team! Apply now and be part of Print Spark’s journey to success.

???? How to Apply:
Send your resume, portfolio (if applicable), and a short cover letter explaining why you're the perfect fit for this role.