Virtual Assistant

We are seeking a highly organized and proactive Virtual Assistant to support our growing e-commerce business. The ideal candidate will have strong English communication skills, be experienced with project management tools such as Monday.com or Notion, and possess excellent problem-solving abilities. While experience in e-commerce or Meta Business Suite is a plus, it is not required.

This is a remote position, with flexible hours, requiring a commitment of 20-30 hours per week. You will be responsible for a range of tasks that will help streamline our operations and enhance productivity across various departments.

Key Responsibilities:
Task Management: Use Monday.com or Notion to organize, track, and manage various projects and tasks. Ensure deadlines are met and tasks are prioritized.
Communication Support: Assist with email correspondence, client communication, and other communication-related tasks, ensuring all messages are professional, clear, and timely.
Data Entry & Research: Input and maintain data across multiple platforms, perform research as needed for ongoing projects, and ensure all information is accurate and up to date.
Problem Solving: Assist with troubleshooting and resolving any administrative issues that may arise, leveraging your critical thinking skills to provide solutions.
Customer Service: Provide customer support through email or live chat as needed, ensuring that inquiries are handled promptly and professionally.
E-Commerce Assistance: Assist with inventory tracking, order processing, and basic product listing management. (E-commerce experience is a plus, but not mandatory.)
Meta Business Suite (Optional): Support with basic tasks related to Meta Business Suite, such as managing ads or analyzing performance data. Experience here is a bonus but not required.

Requirements:
Proven Experience: Minimum of 1-2 years of experience as a virtual assistant or in a similar administrative role.
Strong Communication Skills: Excellent written and verbal communication skills in English are a must.
Project Management Tools: Must have experience with Monday.com or Notion for task and project management.
Problem-Solving Skills: Ability to identify issues, think critically, and provide effective solutions.
E-Commerce Knowledge (Preferred): Basic understanding of e-commerce platforms, online retail processes, or Meta Business Suite is a plus but not required.
Tech-Savvy: Comfortable working with a variety of software and online tools. Ability to quickly learn new platforms as needed.
Reliable and Detail-Oriented: Able to follow instructions carefully and maintain a high level of attention to detail.

Benefits:
Flexible work hours (15-30 hours per week)
Remote work environment
Opportunity to grow with a fast-paced e-commerce company
Collaborative and supportive team culture
If you're an intelligent, organized, and proactive individual who thrives in a fast-paced environment, we'd love to hear from you. Apply today and become a key part of our team!