VA for Property Manager

Job Title: VA for Property Manager

Work Schedule: Monday to Friday

Core Hours: 5am-12pm EST (5pm-12am GMT+8)

Work Duration: 30-40 hours/week

Compensation: $3.00 USD/hour

Pay Frequency: Bi-Weekly

Position Overview:
Support property management (long-term rentals) operations using Rent Manager property management software. Handle administrative tasks, respond to emails, call tenants and vendors, and communicate in both English and Spanish.

Key Responsibilities:
Manage rental properties with property management software.
Communicate with tenants and vendors in English and Spanish.
Respond to emails and calls from tenants and vendors.
Handle difficult tenant situations with excellent customer support, including addressing concerns and making calls to resolve issues.
Create and manage property listings on platforms like Facebook Marketplace.
Perform general VA duties, including scheduling and document management.
Provide exceptional problem-solving skills and manage multiple urgent tasks effectively.

Requirements:
Experience with property management software (experience with Rent Manager is a plus).
Fluent in both English and Spanish.
Tech-savvy and familiar with ChatGPT.
Strong organizational and time-management skills.
Excellent communication and problem-solving abilities.
Must have great customer support skills to handle challenging tenant situations.
Ability to work independently.

Experience:
2+ years in property management or related fields.
Administrative support and virtual assistance experience.
Must speak English and Spanish fluently.

Application Requirements:
Resume detailing your property management experience.
Internet speed test results.
Voice memo reading this job description in English and Spanish.