VA / SALES MANAGER / ONLINE SUPPORT

READ THIS BEFORE YOU APPLY - OTHERWISE YOUR APPLICATION WILL BE IGNORED

ABOUT US:

We are a strong and growing company that has been around for more than a year. Our team works closely with influencers, brands, and content creators. We take pride in creating meaningful connections and providing excellent service across various platforms.

JOB DESCRIPTION:

We are seeking a Chat Support Specialist to join our team. In this role, you will be responsible for covering shifts once a week for our existing teaUpgrade to see actual infombers on their off days. You will cover three different shifts once per week. Your main responsibility will be initiating conversations, building connections with customers, and driving sales performance. Creativity, excellent communication skills, and the ability to engage customers in a 1-on-1 experience are key to success.

This is a remote position that offers great opportunities for career growth within our company. We provide comprehensive training to help you succeed, and there is strong potential to increase your income through commissions based on your performance.

KEY RESPONSIBILITIES INCLUDE:

Chatting with a wide variety of people from around the world.
Building and maintaining good relationships with clients.
Leading conversations towards successful sales.
Keeping track of small details within the accounts.
Achieving frequent sales per shift and responding quickly to inquiries.
Following our instructions and maintaining professionalism at all times.

WHAT WE OFFER:

Competitive base salary with the potential for higher earnings through performance-based commissions.
Remote work with structured shifts.
Comprehensive training to ensure you succeed in the role and understand the sales process.
A clear bonus system that rewards great performance.
Opportunities for career advancement and growth within the company.
A dynamic and supportive team that values your development and well-being.

REQUIREMENTS:

High level of emotional intelligence (EQ).
Fluent in English with excellent communication skills.
A reliable and fast laptop/computer with a stable high-speed internet connection.
Ability to start and maintain conversations, and a proactive approach to sales.
Sales or Call Center experience is highly preferred (BPO experience is optimal).
Ability to work flexibly across different shifts.

SHIFT COVERAGE DETAILS:

You will be responsible for covering three shifts once per week, filling in for our regular teaUpgrade to see actual infombers on their off days. The shifts you will need to cover are:

7 AM to 3 PM
3 PM to 11 PM
11 PM to 7 AM

Please note, we are still determining whether your shifts will be on the same days every week or if they will vary. Either way, you will be notified at least one week in advance, so you can plan accordingly.

PAYMENT STRUCTURE:
During the first week, you will be in full training mode (approximately 2 hours per day), where you will be taught everything about the job, sales, and emotional intelligence by experienced professionals. After that, your paid phase begins:

Hourly rate: 2.00 USD (approximately 113 PHP per hour).
Commission: After the first month, you'll also earn an additional 3% commission on your sales.
Earnings potential: Since you will be covering three shifts per week (24 hours total), your base monthly salary will be around 10,800 PHP - 13,500 PHP. With the added commissions, motivated employees can potentially earn closer to 15,000 PHP - 18,000 PHP monthly, depending on performance.

WHY WORK WITH US?

Remote work flexibility: Work from the comfort of your own home.
Performance rewards: Our generous commission system allows you to increase your earnings based on your results.
Training and development: We invest in you by providing professional training to ensure you succeed.
Career growth: As part of a fast-growing company, you’ll have the opportunity to take on higher positions and responsibilities as you grow with us.

If you love communicating, enjoy working in a dynamic team, and are flexible with shift coverage, we want to hear from you! To apply, please answer the following questions:

Are you available to cover the three listed shifts once per week?
What level of English do you speak?
What’s your phone number?
We look forward to your application!