URGENT Serviced Accommodation Reservations Virtual Assistant UK Shift

Dwellers Delight is looking for a Virtual Assistant to provide reservations & administrative support to our team while working remotely.

We are Serviced Accommodation business based in UK. You must only apply if you have AIRBNB, Booking.com and Service Accommodation experience due to high demand and time strain.

As a Virtual Assistant, you will perform various administrative tasks, including managing and optimising properties on different booking portals such as Smoobuto see actual info and Airbnb, coordinating communication between guests, partners and cleaners and other supplier via phone calls, emails, instant messaging. The candidate must have experience of working either of OTA's like Airbnb, Booking.com, Expedia and VRBO, etc....

You should be able to handle administrative projects and deliver high-quality work under minimum supervision.

There is a full time job and part time job where shift time 10 am to 6 pm GMT, which will be 40 hrs a week for full time and 10 hrs a weekend for part time. Need to work in UK shift and please provide the hours you are available for part-time applicants.

What are your responsibilities?
- Manage Serviced Apartments in and around London, UK
- Respond to enquiries via either OTA messages or email and phone call
- Provide customer service and act as a point of contact
- Manage a contact list of clients/partners/ suppliers
- List and optimise properties on different booking sites and agencies
- Order supplies online
- Schedule apartment cleanings and maintenance
- Prepare client spreadsheets and keep company online records
- Perform online research
- Generating Leads
- Other ad hoc tasks

What are we looking for?
- Proven experience as a Virtual Assistant & relevant role with Airbnb and Booking.com experience.
- Full time availability - 8 hours a day, 5 days a week which will be varies as per shift
- Part time availability - 4-5 hours a day, Weekend Time may
- Must have a stable internet connection
- Must be technologically savvy
- Experience with applications such as MS Office, Google Documents, Asana and Notion
- Experience with booking applications such as Smoobu, Guesty to see actual info, Airbnb and other booking agencies
- Social media skills
- Fluent in English
- Excellent phone calls, emails and instant messaging communication skills
- Excellent time management skills
- Good experience of Lead Generation
- Solid organisational skills
- Detail-oriented

Why should you apply?
- Remote working opportunity
- Pay is every 4 week and first 2 wks holding salary due to commitment.
- Paid leaves after 1 year of service
- Yearly salary increase
- Year-end bonus
- Fully Training with Documents and videos.

To consider:

1. We have a probationary period of (3) months. This period gives us the opportunity to assess whether the VA is capable, reliable and suitable for the job. The manager will observe the skills, competence, and performance and determine if the VA is able to meet the reasonable standards to become a regular VA.

We would like to ask you some further questions in order to proceed with your application:

1. Could you please tell us more about yourself and your previous work experiences?
2. What would you do to make your work stand out from the rest of the applicants?
3. Describe your ideal work environment.
4. Are you comfortable working from home?
5. What is your greatest weakness?
6. What are your strengths?
7. Where do you see yourself in 5 years?
8. Are you currently employed with another online job?
9. How fast is your internet connection?
10. Do you have any questions for us?

Could you please send us a short audio or video recording the answers for the questions above?

Feel free to reach out if you have any questions.

Thank you and good luck with your application!