Travel Coordinator Assistant

JOB DESCRIPTION
We are looking for an experienced Travel Coordinator Assistant to assist our team in managing travel for our esteemed clientele. You will support the team in handling all proposals and travel arrangements, including flights, ground transportation, and hotel bookings A strong understanding of the hospitality industry and travel documentation is a must. The ideal candidate will demonstrate excellent organizational, communication, multitasking, and problem-solving skills to navigate the dynamic travel landscape.

CORE TASKS

Managing daily schedule; adapting as needed and effectively communicating changes to all parties
Prioritize workflow and schedule, by planning out and directly supporting task completion
Manage action item list
Update and maintain our CRM, Zoho
Search and compare available travel and hotel accommodations to identify the best option for that client; while ensuring we are always quoting rates at or below online/public rates, never above.
When travel arrangements are within approved travel reasons and budget limits, make all arrangements and reservations as requested
Prepare travel itineraries in AXUS
Obtains approval from leadership for travel requests and expenses that exceed established limits
Advise travelers of and assist with any need for specialized travel documents such as visas or passports
Assist with company reimbursement invoices
Perform other related duties as assigned

TECHNICAL SKILLS

Must-Have:
Experience working for a travel agency
Must be willing to work US business hours (9 AM–6 PM EST) initially, with potential shifts to 10 AM–7 PM or 11 AM–8 PM EST. Weekend flexibility is a must (with sufficient notice, not last minute)
General CRM knowledge/experience
Keen attention to detail for data entry and record management
Extremely organized
A multitasker and capable of operating on multiple fronts simultaneously and in an orderly fashion
A proactive approach to problem-solving with strong decision-making skills
Enjoys working in a challenging and fast-paced environment
Must be a self-starter and a strong team player
Ability to work independently and collaborate remotely
Has an excellent grasp of spoken and written English and can articulate ideas clearly and concisely
Experience in Virtual Assistance

Nice-to-Have (but not required):

Experience in a startup environment
Experience with Outlook, Adobe, Canva, Zoho, and Axus
Experience in GDS (e.g. Amadeus, Galileo, Sabre, etc)
Experience in Accounting
Please attach your CV if interested. Thank you!