Telephone Intake and Sales Specialist- Remote

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TYPE OF WORK

Full Time

SALARY

80,000

HOURS PER WEEK

40

DATE POSTED

Sep 21, 2024

JOB OVERVIEW

Please read Full Ad Before Applying:
This is a sales and customer service position that requires excellent communication, writing, computer and technology skills. You will utilize your sales experience to overcome objections when scheduling paid appointments for prospective clients to meet with attorneys who can help them resolve family law problems such as divorce and child custody.

Salary is $7-$10 US per hour which is $1,213 -$1,733 per month plus bonus or more for a really experienced candidate
(Range is - 390 per hour which is 67,600 per month - 556 per hour which is 96,373 per month)

Qualifications

*Stable work history with good references, no criminal background in any country in any year, and verifiable references from another law firm
*Customer service focused salesperson who can sell law firm services with clients that match our target demographics.
*Excellent written communication skills, proofreading, and attention to detail
*Excellent computer and technology skills including case management software, CRM, and use of Microsoft Office, Word, and Excel
*Near perfect attendance and reliability
*Intensive criminal and employment background check with no criminal history ever in any state or country, good references, and stable employment
*Typing 50 wpm or greater
*Trustworthy, integrity, honest, ethical, and caring
*Prior sales experience and strong closing rate
*Organized and excellent with systems, policies, and procedures
*Intuitive and good skills connecting and empathizing with people
* Excellent time management, calendaring, and follow-up skills
* Ability to follow instructions, learn quickly, and comply with company policies and procedures - Stick to the training

Responsibilities:

*This role manages the client experience for potential new clients. You schedule consultations with the attorneys or sales team so that the firm can assist the client with resolving family law problems.
*Conduct initial client intake meetings via telephone and obtain information regarding the client's legal problems and needs.
*Obtain sensitive and confidential information by listening to clients, understanding their needs, and supporting them through messy and stressful family law situations.
*Update database and client details.
*Schedule and manage follow-up calls with prospective clients.
*Type specific and detailed notes about the client needs, goals, and concerns.

Compensation is based on skills, past experience, and amount of training needed. Opportunity for increases and bonus based on success in the job

Apply by sending your resume.

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