Technical support Saas platform

We are seeking a customer-focused and technically skilled Technical Support Representative to join our team. In this role, you will serve as the first point of contact for customers using our Software-as-a-Service (SaaS) platform. You will assist users in troubleshooting technical issues, providing guidance on software features, and ensuring a seamless customer experience. This position requires strong problem-solving skills, technical aptitude, and the ability to communicate effectively with both technical and non-technical users.

Must be willing to work US hours.

Must be fluent in English.