Technical Sales Engineer - Laboratory Materials and Equipment

Build your future within ours

MSE Supplies LLC has a career opportunity for a Technical Sales Engineer - Lab Products. Come join us to enable innovations for scientists and engineers worldwide. In this position, you will play a key role in developing our lab products business portfolio and altogether the direction of our company. MSE Supplies LLC has built a winning track record of ~100% annual growth rate over the past 5 years. Our company is on a path to accelerated growth. Along the way we will all have a lot of fun celebrating successes together. Come join us!

As Technical Sales Engineer you’ll work with the Customer Service Team as well as Business Development & Product Management Teams to create, qualify and confirm sales opportunities. This is a key role as you will be working closely with customers providing support and guidance with their purchases. Strong customer service skills, sales knowledge and sales administration experience is required to be fully effective.

There is also opportunity for advancement and growth in the company.

Responsibilities will include:
• Provides excellent customer service through respectful and courteous address of questions regarding services, products,
and invoices.
• Basic computer ease, comfort, and fluency or the ability to quickly gain necessary skills.
• Can demonstrate exceptional verbal and non-verbal communication skills.
• Research new accounts to identify new opportunities.
• 2yrs of insides sales or customer service experience is preferred.
• Communicating with customers with technical product knowledge to promote the sales of lab products offered by MSE
Supplies
• Providing customer support before, during and after sales

Requirements:
• Minimum a college degree in a STEM major is required. Materials Science and Engineering or Chemistry or Biochemistry
majors preferred.
• 1+ years laboratory R&D experience preferred
• Must be able to work on PST time zone, Monday - Friday
• Experience in lab supplies and lab equipment for chemistry and materials science research or biotech R&D preferred
• Strong communication skills
• Ability to work independently and as part of a team in a remote environment
• Strong ability to address multiple tasks simultaneously to manage projects effectively
• Organized and efficient. Details-oriented & ability to work under time constraints
• Strong interest in technology and willingness to learn about products and customer needs
• Self-motivated and trustworthy

Benefits:
• PTO (Paid Time Off) & Sick Time

Come join us to enable innovations for scientists and engineers worldwide. In this position, you will play a key role in working directly with our large customers base and helping customers purchase the products they need to Enable Innovation. MSE Supplies LLC has built a winning track record of ~100% annual growth rate over the past 5 years. Our company is on a path to accelerated growth. Along the way we will all have a lot of fun celebrating successes together. Come join us!

Company Overview

Trusted by research labs and innovative companies worldwide, MSE Supplies LLC is a U.S.-based leading supplier of high-quality materials, lab equipment, materials characterization analytical services and customized solutions for both research and production. With a global customer base of more than 2,000 research universities, government labs, as well as Fortune 500 companies and technology start-ups, we support scientists and engineers worldwide to accelerate their innovations. As a fast-growing company, we are constantly looking for talented and ambitious people to join our team and develop your successful career.

Our Products and Services (Both Standard and Customized)
• (A to Z) Single Crystals, Wafers and Substrates
• Arc Melting, Melt Spinning and Quenching Equipment (made in Germany by Edmund Buhler)
• Ball Milling Equipment and Accessories (mills, jars, grinding balls, milling media and microbeads)
• Biotech Lab Supplies
• Conductive Oxide (FTO, ITO, AZO) Substrates
• Customized Sputtering Targets
• FAST / SPS / DCS Sintering Presses (made in Germany by Dr. Fritsch)
• Gallium Nitride (GaN) and Silicon Carbide (SiC) compound semiconductor substrates and wafers
• High Purity Inorganic Chemicals
• High Purity Lab Crucibles
• Lithium Battery Materials and Tools (solid electrolytes, anodes, cathodes, battery research consumables and tools)
• Materials Characterization Analytical Services
• Metal Powders for Additive Manufacturing (3D printing)
• Monolayer Graphene Films and Graphene Oxide
• Shakers and Lab Equipment (made in Germany by Edmund Buhler)
• Sintering Furnaces (muffle furnaces, tube furnaces, etc.)
• Pellet Pressing Dies and Presses
• and more...