Tech-savvy customer support VA

Hiring a highly resourceful, tech-savvy virtual assistant to be my right-hand person—someone who can handle customer support while also being my go-to for tech troubleshooting and solutions.

This role is perfect for you if:
?? You’re great with people—you can handle customer questions with professionalism and warmth.
?? You’re tech-savvy—you don’t need to know every tool upfront, but you’re great at figuring things out and solving problems independently.
?? You bring me solutions, not just problems—when tech issues arise, you investigate and come back with options, rather than just asking, “What should I do?”
?? You thrive in a fast-moving, dynamic environment and love making systems smoother and more efficient.

Ideal Candidate:
- Highly tech-proficient and a quick learner with new tools.
- Excellent communication and problem-solving skills.
- Proactive—you take initiative and don’t wait to be told what to do.
- Detail-oriented and able to manage multiple tasks efficiently.
- Excellent time management skills
- Knowledge of Kajabi, Showit, Flodesk, HelloAudio, Make, Zapier, Voxer, Canva, Loom
- Must be willing to check-in with me on a regular schedule

Here are a few things you should know about me:

I am a podcaster, author, attorney, speaker, ADHD coach and digital marketer who delivers online training programs.
I move very fast & expect the people I work with to be the same way
I am very loyal to my employees & treat them with respect
I trust people and always look for the best in them
You can learn more about me here.

This is an ongoing, part-time role (with the potential to grow).

HOW TO APPLY:

If you are interested in this position and have the qualities listed above to be successful, please email me your CV or resume to tracy@tracyotsuka.com. In the subject line, type: “VA application submitted.” In the first paragraph, tell me why you want this job. If you do not take the time to do this, I will delete the application so please don't waste your time applying. Knowing why you want this job matters a lot to me.