Team Assistant

About Us:
We are a dynamic and growing real estate team dedicated to providing exceptional service to our clients. Our team of agents works collaboratively to deliver results, and we are looking for a skilled Virtual Team Assistant to support our operations and help us stay organized, efficient, and connected with our clients.
 
Job Summary:
We are seeking a proactive, detail-oriented, and adaptable Team Assistant to join our real estate team. The Team Assistant will provide critical support to our agents by managing transaction coordination, maintaining our Customer Relationship Management (CRM) system, and gathering content for a monthly e-newsletter. This role requires excellent communication skills, fluency in English (both written and spoken), and the ability to juggle multiple tasks in a fast-paced environment. The ideal candidate will be a quick learner with a strong sense of initiative, capable of assisting with administrative duties, marketing efforts, event management, and other tasks as needed.

Key Responsibilities:
- Transaction Coordination: Assist with managing real estate transactions, including preparing documents, coordinating with clients, lenders, and escrow & title companies, updating SkySlope system, and following-up regularly with each parties to ensure deadlines are met.
- CRM Management: Update and maintain the team’s CRM system, ensuring accurate client data, tracking leads, and supporting agents with follow-ups and reporting.
- E-Newsletter Creation: Research and gather relevant real estate market updates, team highlights, and other content for a monthly e-newsletter; assist in drafting and formatting as needed.
- Administrative Support: Handle scheduling, email correspondence, file organization, and other day-to-day administrative tasks for the team.
- Marketing Assistance: Support marketing efforts, such as preparing promotional materials, managing social media updates, or coordinating digital campaigns (as assigned).
- Event Management: Assist in planning and executing team events, client appreciation activities, or open houses, including logistics and follow-up tasks.
- Additional Tasks: Take on ad-hoc projects as required, such as data entry, research, or assisting with special initiatives to support team goals.

Qualifications:
- Fluency in English (both written and spoken) with excellent communication skills.
- Proven experience as a Virtual Assistant, Administrative Assistant, or similar role (real estate experience is a plus but not required).
- Strong organizational skills and attention to detail, with the ability to prioritize and multitask effectively.
- High adaptability and a quick learner, comfortable with new tools, processes, and responsibilities.
- Proficiency in CRM software (e.g., HubSpot, Zoho, or similar) or willingness to learn.
- Familiarity with real estate transaction processes or willingness to undergo training.
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace; knowledge of design tools (e.g., Canva) or email marketing platforms (e.g., Mailchimp) is a bonus.
- Self-motivated and able to work independently while collaborating with a remote team.
- Reliable internet connection and a distraction-free workspace for virtual meetings and tasks.

Preferred Skills:
- Background in real estate, marketing or customer service.
- Comfortable with virtual collaboration tools like Zoom, Slack, or Trello.
- Creative mindset for contributing ideas to newsletters or marketing efforts.
- Fluency in Chinese is a bonus but not required.

What We Offer:
- Competitive compensation: USD 4 and more, depending on experience; double the rate an hour for work after 7pm or on weekends
- 1 month probation.
- May adjust salary after 1 month probation.
- Annual bonus.
- Need to adapt Pacific Time Zone, 10am - 6pm
- Opportunity to grow with a supportive and collaborative real estate team.
- Training and resources to succeed in the role.