Tableau Data Analyst

Company
Kathy Kuo Home is a luxury online home furnishings destination on a mission to help everyone #lovewhereyoulive. Kathy Kuo Home carries a highly curated collection of home furnishings while offering clients premium interior design services and easy-to-shop look books. Kathy Kuo Home believes that shopping for great design should be fun, easy, and inspiring, so it provides everything from design inspiration to flawless execution in one vertically integrated platform, allowing customers to create a space they will cherish for years to come.

Curated Collection and Ecommerce
Under the direction of celebrated designer Kathy Kuo, the company serves as the premier online boutique for luxury furniture, lighting, and home decor. The assortment is curated with a design-first approach that offers exclusive access to impeccably-crafted designer pieces from top manufacturers and artisans around the world.

Full Service Interior Design Studio
In addition to its aspirational collection, Kathy Kuo Home is also a full-service interior design studio with a robust menu of Design Services. Kathy Kuo Home’s roster of professional interior designers combine a high-touch, personalized approach with the latest in design technology to help customers with all of their design needs—from small updates and refreshes, to gut renovations and building entirely new homes.

Trade Business
Kathy Kuo Home is proud to offer a top-tier Trade business that provides the interior design and architecture communities with an inspiring selection of luxe homewares and furnishings at competitive trade prices. Additionally, Kathy Kuo Home provides its Trade customers with a dedicated concierge team to ensure a best-in-class customer service experience throughout the entire design process. Combining service, commerce, and technology, Kathy Kuo Home is the ultimate one-stop home and design destination.

Culture and Values
The Kathy Kuo Home team members are design-obsessed, entrepreneurial-minded, and empathy-oriented individuals that seek to create more impact and beauty in the world of interiors. As one of the fastest growing online companies in the home and garden space, it is a fantastic time to join Kathy Kuo Home’s fast-paced, nimble, and creative team.
Core Values
We Employ Design Thinking #DesignWins | Design is how one approaches everything. Employing design thinking is employing first principles thinking. This applies not only to product or space design, but how we design our day, our work processes, and our organization
We are Limitless Learners | We are curious by nature and aim to be 1?tter every day by learning 1 new thing a day.
We Strive To Be Self-Aware | We are self-reflective and deeply curious about ourselves. We believe with a deep awareness of oneself, can one develop awareness for others.
We Play the Long Game | We have an infinite horizon for growth and lean into business decisions that have a long-lasting impact on brand growth
Core Principles
We have Deep Kindness and Respect for All | Our business model is supported by the relationships that we have with our customers, vendors, and shippers. We treat our team members, shippers, and vendors with the same spirit of kindness, willingness to collaborate, and respect for their needs.
We Lead with Empathy | When faced with hard choices, we lean into empathy and compassion first as our primary decision drivers. We proactively reach out to celebrate each other's success and buoy those that need us.
We Require Feedback | Giving and receiving feedback promotes a culture of self-awareness, growth, and humility, the foundations of strong inter-department connection.
We are Humble and Hungry | We operate with a startup mentality, scrappy and intentional with how we use our human and financial resources no matter what scale of business we are in.
We Audit the Details - Design and Service | We deeply audit all details and have hyper-awareness of process, cause, and effect and how this relates to our design and service quality output.
We Keep Calm / Grace Under Fire | We solve problems by being self-aware, open-minded, and accepting of different ideas and opinions and strive to be calm, reflective, and not defensive.
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Description

The Tableau Data Analyst is responsible for designing, developing, and managing insightful Tableau dashboards and reports, conducting cohort analysis, and calculating customer retention metrics. The ideal candidate will have strong analytical skills, a sharp attention to detail, and proven experience creating impactful data visualizations and reports that drive business decision-making. The candidate will also have strong communication skills and the ability to work with different departments and crossfunctional teams to understand, refine and implement various reporting needs.

Responsibilities

•Architect and design data dashboards for internal department stakeholders, to enable understanding and insights into business problems.
•Create intuitive, visually compelling, and accurate reports in Tableau that enable data-driven decisions.
•Conduct deep-dive analysis on user behavior, customer segments, and product engagement using cohort analysis and other relevant metrics.
•Calculate and report on customer retention metrics, providing insights into retention rates across customer segments and product categories.
•Prepare and automate scheduled and ad-hoc reports, ensuring data quality and accuracy.
•Work with cross-functional teams (Sales, Product, Marketing, Finance, etc.) to understand data requirements and develop reports that provide actionable insights.
•Clean, validate, and prepare data from multiple sources for analysis and reporting.
•Ensuring fast dashboards and reports by optimizing data flow and Tableau extracts to enhance performance and reduce load times.
•Maintain documentation for data sources, methodologies, and Tableau dashboard functionalities to ensure knowledge sharing within the team.
•Maintain an organized library of dashboards and reports in a structure that is easy for users to understand and navigate.
•Manage and support Tableau Cloud users including training, account management, and assistance with using Tableau Cloud.

Qualifications

•Bachelor's degree in Data Science, Business Analytics, Statistics, or a related field.
•Minimum of 2-4 years of experience in data analysis and reporting, with strong proficiency in Tableau for creating dashboards.
•Proficient in cohort analysis, customer retention analysis, trend analysis, and user segmentation.
•Advanced Tableau skills with proven experience creating and managing complex dashboards.
•Experience with Tableau Desktop, Tableau Cloud and Tableau Prep Builder.
•Strong SQL knowledge for data extraction and manipulation.
•Basic statistical knowledge (e.g., A/B testing, regression analysis).
•Ability to translate business questions into data insights, analyze root causes, and provide recommendations.
•Ability to focus on data accuracy and report clarity.
•Excellent verbal and written communication skills, with the ability to present findings to non-technical stakeholders.