Supply Chain Manager - Mia Montreal

Supply Chain Manager - Mia Montreal

Are you an experienced, proactive problem-solver ready to take on a vital role in a growing eCommerce brand? Join Mia Montreal, Canada’s rising women’s fashion store, as our Supply Chain Manager and help us deliver a seamless customer experience while optimizing daily operations.

We’re looking for an A-player who thrives in a fast-paced environment, takes initiative, and is motivated to exceed expectations. To reward your efforts, we offer a competitive bonus structure for meeting pre-set targets.

Key Responsibilities
As the Supply Chain Manager, your role will include:

-Order Issue Handling (Daily):
Promptly resolve order-related problems to ensure customer satisfaction and efficient workflows.

-Daily Parcel Panel Updates (Daily):
Monitor and update parcel tracking systems for accurate shipment visibility.

-Price Adjustments (Daily):
Manage and implement pricing deductions in line with sales strategies.

-Quality Control (Daily):
Conduct quality checks to ensure our products meet Mia Montreal’s high standards.

-Order Issue Email Management (Daily):
Oversee email correspondence for order issues, ensuring timely and professional communication.

-Refund Management (Day 8):
Process and control refunds systematically after 8 days, adhering to company policies.

-Product Listing Coordination (Daily):
Communicate with the listing team to provide clear instructions for updating product details and listings.

What We’re Looking For
We’re seeking a highly motivated professional who is:

-Proactive: You anticipate issues and solve them before they escalate.
-Experienced: You have a strong background in supply chain management, preferably in eCommerce or retail.
-Detail-oriented: You excel at managing multiple priorities with precision.
-A Strong Communicator: You’re effective at collaborating across teams and channels.
-Tech-Savvy: Familiar with order management tools, parcel tracking systems, and eCommerce platforms.

What We Offer
-Competitive Salary + Bonus Structure: Earn bonuses by meeting pre-set operational targets.
-A Thriving Brand: Be part of a fast-growing Canadian fashion brand dedicated to high-quality, stylish women’s products.
-Growth Opportunities: Advance your career in a dynamic and supportive environment.
-Direct Impact: Your work will directly contribute to operational efficiency and customer satisfaction.
-Collaborative Team: Join a motivated, results-driven team that values your contributions.

How to Apply
We value dedicated and thoughtful applicants. To apply, follow these steps:

1. Complete the free 16 Personalities Test (https://www.16personalities.com) and attach your results (PDF or screenshot).

2. Send the following:
Your resume
A short cover letter answering these questions:
-What similar experience do you have in supply chain management?
-Why do you think you’re the best fit for this role?
-Your 16 Personalities Test results

About Mia Montreal
At Mia Montreal, we deliver more than just fashion. We provide confidence, comfort, and style to women across Canada. By focusing on high-quality products and exceptional customer service, we’ve built a loyal customer base—and we’re only getting started.

Take the next step in your career with Mia Montreal. We’re excited to hear how your expertise can help us grow and deliver excellence to our customers!