Stripe & PayPal Dispute Manager

We are seeking a skilled Dispute Manager to join our team and handle customer disputes with professionalism and efficiency.

Key Responsibilities:

- Manage and resolve disputes related to payments and transactions.
- Handle disputes across multiple platforms, including PayPal, Stripe, and Airwallex (experience with Airwallex is a plus but not required).
- Communicate effectively and politely with customers to understand their concerns and resolve issues.
- Collaborate with internal teams to address and resolve disputes in a timely manner.

Requirements:

- Proven experience in managing disputes, preferably with knowledge of payment platforms such as PayPal, Stripe, and Airwallex.
- Fluent in English with excellent verbal and written communication skills.
- Strong interpersonal skills with a polite and professional demeanor.
- Ability to handle sensitive situations and maintain composure under pressure.

Pay is excellent and this will be a part time engagement with bonuses, and paid holiday leaves.

Please send/ attach/ link resume and samples of work when applying and a brief cover letter on why you think you we should hire you.

We look forward to your application!