Social Media and Influencer Community Assistant

Job Title: Social Media and Influencer Community Assistant
Location: Remote
Employment Type: Full Time

Job Description:
We are seeking a skilled and motivated Social Media & Influencer Community Assistant to join our team.

You will be responsible for both day-to-day social media management and moderating influencer audience comments.
Responsibilities:

Social Media Management:

Develop and implement a comprehensive social media strategy to increase brand awareness, engagement, and follower growth across platforms (Instagram, Facebook, TikTok, Twitter, YouTube, etc.).
Plan, create, and schedule engaging content (including copy, images, videos, and stories) tailored to each platform.
Track social media performance through analytics tools and prepare reports on KPIs (engagement, reach, conversions, follower growth).
Stay up-to-date with the latest social media trends, platform changes, and best practices to ensure the brand remains relevant and innovative.
Collaborate with the marketing, design, and creative teams to align content with overall brand strategy and campaigns.

Influencer Community Management:

Responsible for monitoring and collating comments coming from Influencer based content in different platforms such as Youtube, Instagram, Facebook and Tiktok
Answer the Influencer’s audience questions and engage in their comments in a timely and knowledgeable manner
Responsible for monitoring, replying to influencer related inquiries coming from Facebook Messenger, IG Direct Messages, and Tiktok Messages
Collect and build an FAQ document to be shared among team members and Influencers
Scope of Work:
Manage our Social Media Channels
Plan, create, and schedule engaging content
Community Management
Monitor comments coming from our Influencer’s contents and collate negative/positive feedback for social listening
Assist our influencers and answer their audience questions in the comments in their behalf
Actively engage with influencer content and their audience
Moderate Influencer related inquiries coming from Facebook Messenger, IG Direct Messages, and Tiktok Messages
Coordinate with the Social Media and Influencer Marketing Team
Feedback and Reporting

Requirements:
Proven experience in managing social media platforms
Proficiency in social media analytics tools and data interpretation.
Experience in community management, customer service, and sales.
Strong knowledge of office software such as Microsoft Office Suite and Google Workspace.
Excellent communication and organizational skills.
Ability to work independently and manage multiple projects simultaneously.
Knowledge of driving and understanding of driver’s licenses.
Familiarity with international travel requirements and practices.
Preferred Qualifications:
Strong understanding of social media platforms, algorithms, and best practices (Instagram, Facebook, TikTok, YouTube, etc.).
Proven ability to develop creative and engaging content strategies that drive engagement and growth.
Experience in managing influencer relationships, negotiating collaborations, and tracking campaign success.
Understanding of Community Management, preferably with Customer Service background.
Basic understanding of digital marketing strategies and tools.
Experience in creating travel-related content.


Kindly answer this form: https://forms.clickup.com/9009148075/f/8cftc5b-19898/GJXJ6Y2RCBCMCR5QTN
Note: If you pass our paper screening, you will receive a calendar invite for an Initial Interview.