Social Media Operations Assistant

Social Media Management: Manage and schedule content across LinkedIn, Instagram, YouTube, and other relevant platforms, ensuring posts are timely and aligned with the CEO’s content strategy.

Project Management: Own and track all social media tasks on behalf of the CEO, report on progress and ensure the timely delivery and execution of social media tasks across the board including editing, scheduling, scripting and content production.
Collaborative Communication: Coordinate between the CEO, marketing, and content teams to streamline content production and ensure that all deliverables are delivered on time.

Content Management: Ensure you have a clear brief which is communicated to the CEO regarding all content required from him, so as the CEO can deliver all social media assets necessary, in line with the agreed social posting schedule.

Community Management: Engage with Shan's online community, respond to comments, messages and enquiries across all social channels.

Analytics & Performance Tracking: Monitor and analyse social metrics across all platformLinks, providing regular reports on content performance, audience growth and overall engagement.

Admin Support: Handle various administrative tasks associated with the CEO’s social media, ensuring smooth operations and clear communication across teams.

About you:

Experience: Minimum 2 years of experience in a social media or operations role.
Platform Knowledge: Strong familiarity with social media platforms, including LinkedIn, Instagram, YouTube, TikTok and others.
Creator Economy Understanding: A keen interest in and understanding of the creator economy.
Skills: Excellent organizational skills with a sharp eye for detail and the ability to multitask.
Self-Starter: Proactive, independent and able to work autonomously.
Analytical Ability: Able to track and analyze social media metrics and insights.

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