Social Media Manager

Ekrin Athletics (www.ekrin.com) produces and sells some of the world’s highest quality health and wellness products, starting with our award-winning percussion massage guns.

We are seeking a passionate and creative Social Media Manager to join our growing team! As our Social Media Manager, you will be the voice of our brand across various social media platforms. You will be responsible for developing and executing engaging content, managing our online community, and providing exceptional customer service.

Responsibilities:
Develop and implement a comprehensive social media strategy aligned with our brand's goals and target audience.
Create high-quality, engaging content (text, images, videos) for various social media platforms, including Instagram, Facebook, TikTok, Pinterest, and Twitter.
Manage social media calendars and scheduling tools to ensure consistent posting and timely content delivery.
Monitor social media channels for customer feedback, inquiries, and reviews. Respond promptly and professionally to all customer interactions, resolving issues and escalating complex inquiries as needed.
Track and analyze social media performance, using data to optimize content strategy and measure campaign effectiveness.
Stay up-to-date on the latest social media trends, best practices, and platform updates.
Collaborate with internal teams (marketing, sales, product development) to ensure brand consistency and support overall business objectives.

Qualifications:
Proven experience (2+ years) as a Social Media Manager or similar role, preferably for an e-commerce brand.
Excellent written and verbal communication skills, with a strong understanding of social media tone and style.
In-depth knowledge of social media platforms (Instagram, Facebook, TikTok, Pinterest, Twitter) and their respective best practices.
Experience with social media management tools (scheduling, analytics, listening).
Strong visual aesthetic and ability to create engaging multimedia content.
Excellent customer service skills and a commitment to providing positive online experiences.
Ability to work independently and as part of a team.

Bonus Points:
Experience with graphic design and video editing tools.
Familiarity with e-commerce platforms and online marketing strategies.
Knowledge of social media advertising and paid campaigns.

To Apply:
Please submit your resume and a 1-2 minute video introducing yourself and highlighting your relevant experience and why you are the ideal candidate for this role.