Skilled Intake Specialist (with Financial Account experience)

Please send your application using the link below:
smdigital-ph.com/job-opportunities/?bzid=6c8dd16ed900

We are looking for highly motivated and hard-working candidates to fill the Full-Time position of Intake Specialist/Customer Service Representative for our Financial Account. We hire real-living people who have voices; and who are willing to learn what you need for your career growth. We will not entertain applications that do not follow instructions.

Kindly send your application via our website -smdigital-ph.com/job-opportunities/?bzid=6c8dd16ed900

Responsibilities:
> Answer incoming calls to gather and input relevant information regarding the client’s potential claim.
> Gather details regarding Plaintiff information, Attorney information, case types, prior litigation fundings, injuries/damages, liability, and insurance coverage to determine the veracity of potential claims.
> Enter all details and information into the case management system and create leads.
> Assign all leads created to the Account Executives.
> Provide the best caller experience to clients.
> Perform other duties as assigned by Management

Qualifications:
> Has a minimum of 3 years experience working as a Customer Service Representative. in a Business Process Outsource (BPO) environment and can start immediately.
> Possess strong computer (Excel/Word/PowerPoint) and internet skills.
> Willing to work on shifting schedules.
> Keen to detail
> Meet the typing requirement of 40 WPM.
> Strong time management.
> Adaptability and accountability.
> Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
> Ability to prioritize workload and multitask in a fast-paced environment.
>Excellent data entry and typing skills.

Home Office Requirements:
> Stable internet connection with at least 50 Mbps postpaid (must provide a screenshot of a speed test)
> Computer (at least 16GB Ram and Intel is i5 core processor or equivalent)
> Noise Cancelling Headset
> Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI)

Please send your application using the link below:
smdigital-ph.com/job-opportunities/?bzid=6c8dd16ed900