Short Term Rental (STR) Admin/Client Onboarding Superstar!

Job Title: STR Administrator/Client Onboarding Specialist
Location: Remote (Must be available during USA Central Time hours)
Job Type: Full-Time

About the Company:
We are a dynamic and growing company specializing in the management of short-term and medium-term rental properties, mostly in San Antonio. TX and surrounding areas. We strive to provide exceptional service to property owners and guests alike, ensuring a seamless and enjoyable rental experience. Our motto, "Everything is figureoutable," reflects our commitment to solving challenges and continuously improving our processes.

Job Summary:
We are seeking a highly organized and tech-savvy STR (short term rental) Administrator/Client Onboarding Specialist to join our team. The ideal candidate will initially be responsible for streamlining our client onboarding process and managing the setup of new listings efficiently. The role also involves general management of the STR business as described in the description. This role requires a deep understanding of various online platforms, proficiency in digital tools, and an ability to maintain positive relationships with other staff, vendors, and homeowner clients.

Key Responsibilities:
-Initially work with owner to streamline and manage the client onboarding process for new short-term rental listings.
-Collaborate with team members and communicate effectively with clients and vendors to ensure a smooth onboarding process.
-Take full ownership and responsibility for the STR onboarding process, including system building and reviewing with a focus on efficiency and effective time management.
-Create and manage listings on platforms like Airbnb and Vrbo.
-Develop and optimize workflows and landing pages using Elite360 system on the GoHighLevel platform.
-Update and manage content on our WordPress websites using Elementor.
-Utilize Hospitable PMS for creating and managing automated messaging systems. Will become more of the key Hospitable user as time goes on to become the main operator of the system.
-Continuously update, change, and maintain all internal STR documentation as processes evolve. Will initially require organizing of existing Google Drive.
-Go through an SEO course for WordPress and apply learned techniques to enhance site visibility and rankings.
-Regularly write and update SEO-friendly blog posts.
-Manage Google My Business page and update with offerings, blogs, and updates as necessary to rank on organic search results.

Applications Used (including but not limited to):
Google Suite, Hospitable, Airbnb, Vrbo Owner, Booking.com, Schlage, Ring, Minut, Eufy, Slack, LastPass, Email, GoHighLevel

Requirements:
-Strong experience with platforms like Airbnb; former Airbnb employees are highly preferred.
-Proficiency in Google Docs, Sheets, and Drive.
-Proficiency with GoHighLevel platform, including workflow and landing page creation.
-Strong familiarity with WordPress and Elementor for website management and editing.
-Excellent command of the English language and strong communication skills, both written and verbal.
-Comfort with technology and effective problem-solving skills.
-Ability to work during USA Central Time hours to be set with hire
-Strong understanding of WordPress and SEO fundamentals.

Preferred Qualifications:
-Previous experience in client onboarding or account management in a related field.
-Strong interpersonal skills, with a friendly and optimistic attitude.
-Experience in writing SEO-optimized blog posts and managing content on WordPress.

Company Culture & Candidate Attributes:
-Candidates should have a can-do attitude, be extremely motivated, quick communicators, and strong in building and reviewing systems with a critical eye towards efficiency and effectiveness.

What We Offer:
-Competitive hourly rate and flexible working conditions.
-Opportunity to work with a growing company in the exciting field of short-term rental management with opportunity to grow and take on more responsibility as the team grows
-A supportive team environment that values innovation and efficiency.

How to Apply:
Please send an email to jeremy@yham.host. Use the subject line "Crimson Elephant". Include examples of your previous work related to the requirements stated above.