Seeking Ambitious Customer Service for Fast-Growing Startup!

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TYPE OF WORK

Full Time

SALARY

27,000

HOURS PER WEEK

40

DATE POSTED

Dec 22, 2024

JOB OVERVIEW

Are you committed to ensuring excellent work and have a passion for helping others? We are looking for a fluent English-writing Customer service to enhance our team.

What you will be doing:
* Chatting with our clients and planning tasks in our CRM system.
* Making sure that the tasks are being done by the rest of the team
* Answering questions from clients or/and delegate to team member.
* Analyze customer feedback and collaborate with the management team to improve service quality.
* Ensure compliance with company policies and regulatory standards.

What We Offer:
* A full-time, permanent position in a fast-growing startup.
* A supportive and collaborative work environment.
* Competitive salary with 13th month and health insurance.
* Ability to work from home.

Job Requirements:
* Fluent in English and proficient in writing English.
* Experience in a customer service role.
* People management skills.
* Excellent organizational, communication, and decision-making skills.
* Ability to handle stressful situations and complex customer issues.
* Keen interest in social media and content creation.

If you are interested in making a difference in the lives of our customers and meet the job requirements, please apply and we will contact you as soon as possible!

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