Job Title: Outreach and Customer Engagement Specialist
Location: Remote
Job Type: PartUpgrade to see actual info
About Us:
We operate two growing businesses: CaRedwood Bookkeeping, providing expert bookkeeping services, and SiteSprint Solutions, offering top-tier web design services. We are looking for a talented Outreach and Customer Engagement Specialist to take over customer representative duties and play a crucial role in reaching out to potential clients.
Responsibilities:
Conduct outreach to business owners in our niche, primarily targeting local businesses via Nextdoor, Facebook, Google Business, and other platforms.
Build rapport with business owners, gather information about their needs, and present our services.
Convert leads into sales by effectively communicating the benefits of our bookkeeping and web design services.
Manage and respond to customer inquiries in a timely and professional manner.
Document customer interactions and issues in our CRM system.
Provide technical support and troubleshoot issues as needed.
Maintain a high level of product knowledge to assist customers effectively.
Requirements:
Proven experience in sales, outreach, or customer service roles.
Excellent communication skills in English, both written and verbal.
Technical proficiency and ability to quickly learn and adapt to new software and systems.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Clear and articulate speech; a voice memo of you speaking English is a plus.
Compensation:
Competitive hourly rate with performance-based bonuses.
How to Apply:
If you are a technically skilled professional with excellent English communication skills and a knack for outreach, we would love to hear from you! Please send your resume, a brief cover letter outlining your relevant experience, and a voice memo of you speaking English (optional but preferred) to [your email address].
Feel free to adjust any details as necessary!
add that we are hiring immediately and to leave their WhatsApp number so we can contact them
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Here's the updated job listing:
Job Title: Outreach and Customer Engagement Specialist
Location: Remote
Job Type: PartUpgrade to see actual info
About Us:
We operate two growing businesses: CaRedwood Bookkeeping, providing expert bookkeeping services, and SiteSprint Solutions, offering top-tier web design services. We are looking for a talented Outreach and Customer Engagement Specialist to take over customer representative duties and play a crucial role in reaching out to potential clients.
Responsibilities:
Conduct outreach to business owners in our niche, primarily targeting local businesses via Nextdoor, Facebook, Google Business, and other platforms.
Build rapport with business owners, gather information about their needs, and present our services.
Convert leads into sales by effectively communicating the benefits of our bookkeeping and web design services.
Manage and respond to customer inquiries in a timely and professional manner.
Document customer interactions and issues in our CRM system.
Provide technical support and troubleshoot issues as needed.
Maintain a high level of product knowledge to assist customers effectively.
Requirements:
Proven experience in sales, outreach, or customer service roles.
Excellent communication skills in English, both written and verbal.
Technical proficiency and ability to quickly learn and adapt to new software and systems.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Clear and articulate speech; a voice memo of you speaking English is a plus.
Compensation:
Competitive hourly rate with performance-based bonuses.
How to Apply:
We are hiring immediately! If you are a technically skilled professional with excellent English communication skills and a knack for outreach, we would love to hear from you. Please send your resume, a brief cover letter outlining your relevant experience, a voice memo of you speaking English (optional but preferred), and your WhatsApp number for contact
