Full Time
TBD
40
Dec 2, 2024
About Us:
We are a service-focused company dedicated to simplifying the moving process by helping customers find the best price quotes from reliable moving companies. Our mission is to connect customers with trusted movers while saving them time and money. We are seeking motivated telemarketers to play a crucial role in engaging with potential customers and matching them with the right moving services.
Key Responsibilities:
• Customer Outreach:
- Make outbound calls to prospective customers who are planning a move.
- Understand customer needs, including moving dates, locations, and size of the move.
• Price Quote Coordination:
- Provide customers with competitive price quotes from multiple partnered moving companies.
- Clearly explain the benefits, costs, and features of each option to help customers make an informed decision.
• Customer Engagement:
- Build trust and rapport by actively listening to customers and addressing their questions or concerns.
- Highlight the value of comparing quotes to ensure cost-effective and efficient moving solutions.
• Database Management:
- Record detailed information about customer inquiries and call outcomes in the company’s CRM system.
- Ensure accurate follow-ups and maintain an organized record of quotes provided.
• Collaboration:
- Coordinate with partnered moving companies to ensure accurate and timely delivery of quotes.
- Share customer insights and feedback with the team to improve service offerings.
Requirements:
Experience: Previous experience in telemarketing, sales, or customer service at least 2 years is preferred.
Skills:
- Strong verbal communication and persuasive abilities.
- Exceptional listening and interpersonal skills to understand customer needs.
- Ability to multitask and handle multiple customer interactions daily.
Technical Proficiency: Comfortable using CRM systems and basic computer applications.
Work Ethic: Motivated, goal-oriented, and confident in handling objections or challenging calls.
Language: Fluent in English; additional languages are a plus.
What We Offer:
- Competitive base salary with commission opportunities for successful quote conversions.
- Comprehensive training on the moving industry and best practices.
- Work from home opportunities.
- Supportive team environment with growth potential within the organization.
Strictly for Philippines-based applicants only.
Submit your resume and a brief cover letter explaining why you are a great fit for this role.
We will get back to you within the next 2 weeks.
Be a part of a team that helps customers make informed, cost-effective moving decisions while providing exceptional service!