STR Specialist (AIRBNB & Marketing)

Job Title: STR Star (AIRBNB & MARKETING)

Location: Remote (Must be available during USA EST Time hours)

Job Type: Full-Time

About the Company:

We are a short term rental luxury management company on the East Coast. We provide 5 star guest experience.

Job Summary:

We are seeking a highly organized and tech-savvy STR (short term rental) Administrator/Client Onboarding Specialist to join our team. The ideal candidate will initially be responsible for streamlining our client onboarding process and client guest service. The role also involves general management of the STR business as described in the description. This role requires a deep understanding of various online platforms, proficiency in digital tools, and an ability to maintain positive relationships with other staff, vendors, and homeowner clients.

Key Responsibilities:

- Initially work with owner to streamline and manage the onboarding process with new property managers.
- Take full ownership and responsibility for the Daza Deals STR onboarding process and lead gen, including system building and reviewing with a focus on efficiency and effective time management.
- Create and manage listings on platforms like Airbnb and Vrbo.
- Utilize Hospitable PMS for creating and managing automated messaging systems. Will become more of the key Hospitable user as time goes on to become the main operator of the system.
- Continuously update, change, and maintain all internal STR documentation as processes evolve. Will initially require organizing of existing Google Drive.
- Learn the copywriting skills from owner and apply to Facebook and Instagram
- Communicate with potential clients via facebook and instagram


Applications Used (including but not limited to):
Monday.com, Google Suite, Hospitable, Airbnb, Vrbo Owner, Schlage, Ring, Minut, whatsapp, LastPass, Email

Requirements:
- Strong experience with platforms like Airbnb; former Airbnb employees are highly preferred.
- Proficiency in Google Docs, Sheets, and Drive.
- Proficiency with Monday.com
- Excellent command of the English language and strong communication skills, both written and verbal.
- Comfort with technology and effective problem-solving skills.
- Ability to work during USA EST Time hours to be set with hire

Preferred Qualifications:
- Previous experience in client onboarding or account management in a related field.
- Strong interpersonal skills, with a friendly and optimistic attitude.


Company Culture & Candidate Attributes:
- Candidates should have a can-do attitude, be extremely motivated, quick communicators, and strong in building and reviewing systems with a critical eye towards efficiency and effectiveness.

What We Offer:
- Competitive hourly rate and flexible working conditions.
Opportunity to work with a growing company in the exciting field of short-term rental management with opportunity to grow and take on more responsibility as the team grows
- A supportive team environment that values innovation and efficiency.

How to Apply:
Please send an email to jeff@eastcoastescape.com. Use the subject line "Daza Deals to the moon". Include examples of your previous work related to the requirements stated above.