Rockstar Virtual Assistant Needed!

We are looking to hire our second Virtual Assistant. You will be working four days per week (10 hours each shift) and will work closely with the business owner, who is amazing, patient, and values his employees. We are a dog training and boarding company in Utah for over 18 years. This position is stable, and you'll have the opportunity to work with a team of helpful and supportive people.

We need help with various office tasks including:

-Answering customer calls and booking their reservations in the software we use called gingr.
-Answering calls from leads who have questions about our training programs, daycare, and boarding services.
-Respond to emails and text using our communication lines.
-Photo/video editing for social media posts, flyers, online course, etc.
-Data entry on various software platforms (Upgrade to see actual info, go high level, google drive, and others).
-Follow up and reminders for critical tasks within our team.
-Interviewing applicants on Indeed
-Calculating different stats to help our team of 12 employees see how we're doing as a company (sales closing rate per employee, total company revenue, gross and net profit margins, etc).

We are looking for someone who will be up to the challenge of learning new skills and experimenting with new tasks regularly. We are always growing and evolving, so we need someone who is flexible and won't be frustrated by new tasks being added each week.

CRITICAL NEEDS TO BE SUCCESSFUL:
-Creative talent to bring great ideas to our social media posts
-A great internet connection (we'll have you in a video call most of the day so you can work with our office team virtually during your shift)
-A very high level of English speaking so you can understand and communicate effectively with our customers.

SCHEDULE IS IN MOUNTAIN DAYLIGHT TIME (MDT)
-Sunday off
-Monday 9am-7pm
-Tuesday 9am-7pm
-Wednesday off
-Thursday off
-Friday 9am-7pm
-Saturday 9am-7pm

RATE:
•Starting rate is $5.50 per hour, which will increase to $7 if you pass the three-month probationary period.
•1 Guaranteed raise per year.


APPLICANT MUST HAVES:
• Quick on your feet, initiative, and proactive.
• Good verbal and written communication skills
• Laptop or desktop computer with dual monitor.
• Intel Core i5 processor or equivalent or higher
• Internet speed above 50 Mbps
• Quiet working space
• Backup internet and UPS

If this sounds like a job you'd enjoy please apply today! If you want to be considered please put "Every Dog Deserves An Emotional Support Human" in the subject line of your message to me. Also, create and send me one example of an Instagram post based on what you see on our website and Instagram account. Lastly, send me a video recording of you speaking English.

Do NOT message us on Instagram or Facebook about this position.

I look forward to meeting you,

Ryan Gwilliam

P.S. Our assistant, Elyn, is amazing at what she does and we're looking for 1 more amazing assistant to help her. She will be in touch with you if she has further questions.