Rockstar VA

Job Title: Executive Virtual Assistant (VA) - Customer Service and Operations Specialist

Location:** Remote

Job Type:** Full-time

Experience Level:** Mid to Senior

About Us:
We are a dynamic and rapidly growing company seeking an experienced and highly organized Executive Virtual Assistant (VA) to join our team. The ideal candidate will have a proven track record in customer service, strong proficiency in various platforms such as Clickfunnels, Active Campaign, Shopify, and Woocommerce, as well as exceptional organizational and research skills.

**Responsibilities:**

1. Customer Service:
- Handle customer inquiries and support through various channels, including email and calls.
- Ensure a high level of customer satisfaction by addressing concerns and resolving issues in a timely manner.

2. Platform Management:
- Proficient in managing Clickfunnels, Active Campaign, Facebook groups, Shopify, and Woocommerce.
- Execute tasks related to these platforms, such as content updates, customer segmentation, and order processing.

3. Facebook Group Management:
- Administer and engage with members in Facebook groups to foster a positive and interactive community.
- Facilitate discussions, address queries, and share relevant content.

4. Research:
- Conduct thorough research on industry trends, competitors, and potential business opportunities.
- Compile and present research findings to support strategic decision-making.

5. Email Management:
- Organize and manage email communications, filtering and prioritizing messages for efficient response and action.

6. Clickfunnels Campaigns:
- Create and manage campaigns within Clickfunnels, ensuring effective lead generation and conversion optimization.

7. E-commerce Support:
- Assist in managing e-commerce platforms, including order processing, inventory management, and website updates.

8. Self-Motivated Learning:
- Actively seek opportunities for professional growth and stay updated on the latest tools and trends in the virtual assistant industry.

**Requirements:**

1. Experience:
- Proven experience in customer service and operations.
- Familiarity with Clickfunnels, Active Campaign, Facebook group management, Shopify, and Woocommerce.

2. Communication Skills:
- Excellent written and verbal communication skills.
- Ability to interact professionally with customers and team members.

3. Organizational Skills:
- Strong organizational and multitasking abilities.
- Ability to prioritize tasks effectively.

4. Research Skills:
- Proficient in conducting detailed research and presenting findings in a clear and concise manner.

5. Tech Savvy:
- Comfortable navigating and managing various online platforms and tools.
- Fast learner with the ability to adapt to new technologies.

6. Self-Motivated:
- Proactive and self-driven with the ability to take initiative.
- Capable of working independently and efficiently.


**How to Apply:**
Interested candidates should submit their resume, a cover letter outlining relevant experience, and examples of successful projects. Please include "Executive VA Application" in the subject line.

**Note: This is a full-time remote position with competitive compensation based on experience. We encourage candidates of all backgrounds to apply.

WRITE "ROCKSTAR VA" on the top of your application to be considered.

Applications without CV or explanation how your criteria Match will be rejected immediately