Rockstar Administrative Assistant

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Job Title: Rockstar Administrative Assistant (AA)
Location: New York, USA / Remote
Job Type: Full-time, US Work Day (9am – 5pm Eastern or similar)
Salary: $4-$7 dollars / hour

About Us: We run a distributed team providing a variety of design and marketing services to multiple industries. Most of our teaUpgrade to see actual infombers have been with us for many years because we do our best to foster a culture of appreciation. This role is new for us, as we are currently seeking to improve our business processes and organization.

Job Overview: We are seeking a highly organized and proactive Rockstar Administrative Assistant to join our growing team. This position is crucial for ensuring the smooth operation of our daily activities and supporting the director in managing time and priorities effectively. The ideal candidate will be a self-starter with excellent communication skills and a passion for helping others succeed. You will have a daily check-in with the directly and your performance will be reviewed through a weekly scorecard. Currently there is one weekly team call, and you will need to have 1x one-on-one check-in with certain teaUpgrade to see actual infombers.

Responsibilities:
Calendar Management:
Schedule and manage appointments, meetings, and events.
Ensure the director's calendar is up-to-date and optimized for productivity.
Provide agendas ahead of every meeting and distribute to-do’s after every call.

Inbox Management:
Monitor and respond to emails on behalf of the director.
Categorize and prioritize emails to ensure timely responses.

Documentation and SOP Creation:
Document processes and create Standard Operating Procedures (SOPs) for various tasks.
Maintain and update the SOP manual as needed.
Proactively seek out opportunities to improve the business.

Administrative Support:
Handle phone calls, messages, and other communications on social channels.
Organize and maintain files and records.
Prepare reports, presentations, and correspondence.

Task Management:
Assist with project management tasks and track progress.
Coordinate with other teaUpgrade to see actual infombers to ensure task completion.
Communicate with clients to take feedback and reach successful outcome.

Personal Assistance:
Assist with personal tasks as needed to support the director's work-life balance.

Qualifications:
Experience:
Preferably three years of experience as an Administrative Assistant or in a similar role.
To show that you've read the entire job description, please include the word "ROCKET" in your subject line.
Experience in print design, website management, marketing is a plus.

Skills:
Excellent organizational and time management skills.
Strong written and verbal communication skills.
Proficient in Microsoft Office / Google Suite, Basecamp or other PM software, experience in Adobe Creative Suite a plus.

Attributes:
Proactive attitude with a problem-solving mindset.
High level of discretion and confidentiality.
Understand the difference between being goal-oriented vs. task-oriented
Ability to work independently and as part of a team.

Benefits:
Working hours can be flexible as long as you can cover most of the US 9am-5pm Eastern time zone.
Paid time off for personal, vacation and sick leave.
Christmas bonuses based on tenure and company profitability.

How to Apply: Please send your resume, cover letter, 2 references and a Loom video to Upgrade to see actual info with the subject: Applying for Rockstar AA. In the Loom video please answer these 3 questions:

What do you do if you are “stuck” in solving a problem?
What are your interests outside of work?
What would you like to learn from our work together?