Full Time
700/mo
60
Feb 19, 2025
We are seeking a highly motivated and detail-oriented Remote Monitor Virtual Assistant to oversee the real-time operations of our Data Center sites. This role involves monitoring mining hardware, tracking performance metrics, troubleshooting alerts, and coordinating with on-site personnel to ensure optimal efficiency and uptime.
Key Responsibilities:
Real-Time Monitoring: Continuously track mining operations using remote monitoring software, dashboards, and logging tools.
Alert & Issue Management: Respond to system alerts, diagnose performance issues, and escalate problems to the appropriate tea
Data Analysis & Reporting: Analyze mining efficiency, hardware performance, and energy consumption to identify trends and areas for improvement.
Communication & Coordination: Act as a liaison between site operators, technicians, and management, providing timely updates on system status.
Routine System Checks: Ensure mining rigs, cooling systems, and network connections are functioning properly by conducting scheduled system audits.
Documentation & Logging: Maintain accurate records of i
Software & Firmware Updates: Monitor and coordinate necessary updates for mining software and firmware with on-site teams.
Security Monitoring: Identify potential cybersecurity threats and unauthorized access attempts and escalate as needed.
Requirements & Qualifications:
Experience in remote monitoring, virtual assistance, or IT support.
Strong troubleshooting and problem-solving skills.
Excellent communication skills and ability to work independently.
Proficiency in using spreadsheets, reporting tools, and monitoring software.
Access to high speed, reliable internet and a reliable work computer.
Incredible punctuality and attendance for scheduled shifts. Required shifts are 7am-7pm US Central Standard time.
Preferred Qualifications:
Experience in remote IT support or help desk environments.
Experience in Operations Monitoring
Benefits:
Competitive pay based on experience.
Flexible work hours and fully remote position.
Opportunity to work in a growing and dynamic industry.
Career development and potential for growth within the company.
If you are passionate about technology, enjoy problem-solving, and want to be part of the Data Center industry, apply now to join our team as a Remote Monitor Virtual Assistant