Real Estate Photography Company - Customer Service Specialist

Customer Service Specialist

We are in search of our next superstar who has experience working with a Real Estate Photography / Virtual Tour company.

Are you a proactive and enthusiastic team player with a knack for problem-solving? We are on the lookout for an individual with excellent teamwork skills to join our team as a Customer Service Specialist In this dynamic role, you'll be an integral part of our team, responsible for managing administrative duties, enhancing communication between Realtors, clients, and photographers, and ensuring the seamless flow of media content.

Key Responsibilities:

Administrative Excellence: Take the lead in managing administrative tasks, such as organizing emails, scheduling appointments, and educating clients about our diverse services. Your organizational skills will play a crucial role in maintaining and improving existing systems.

Effective Communication: Handle communication tasks with finesse, including answering phone calls, responding to emails, and drafting correspondence. Foster effective communication between clients, and photographers to ensure a smooth workflow.

Customer Service Champion: Provide top-notch customer service by promptly addressing inquiries and offering support through various channels such as phone, text, and email. Your ability to provide effective solutions will be crucial in maintaining customer satisfaction.


Qualifications:

Fluent in English.
Experience with online phone systems.Excellent teamwork skills
Proactive approach and enthusiasm
Strong problem-solving abilities
Highly organized with the ability to enhance existing systems

If you're ready to bring your skills to a dynamic team and play a vital role in customer satisfaction and media management, we invite you to apply for this exciting opportunity. Join us in making a difference!