RFI Specialist

Job Overview:
The RFI Specialist at HALO will be responsible for managing and responding to internal
and external RFI requests, handling security questionnaires from our clients, and
ensuring the smooth flow of compliance documentation. The ideal candidate will be
proficient with responsive.io and Vanta platforms, have a strong understanding of
security and compliance requirements, and will act as a key liaison between internal
teams and external clients to facilitate information exchange related to security practices,
compliance, and data privacy.

Key Responsibilities:
?Manage, coordinate, and respond to RFIs (Request for Information) from clients,
vendors, and other stakeholders in a timely and accurate manner.
?Handle internal security questionnaires from Halo Branded Solutions' clients to
ensure the company’s security posture aligns with client expectations.
?Collaborate with various internal teams (e.g., IT, Legal, Compliance, and
Operations) to gather the necessary information for accurate and thorough
responses.
?Provide support for internal employees by answering security and compliance-
related queries and assisting them in responding to internal security
questionnaires.
?Ensure that responses to RFIs and security questionnaires are consistent with
Halo Branded Solutions' security policies, procedures, and industry standards.
?Work with management to track and report on the status of open RFI requests,
ensuring all deadlines are met and that responses are accurate.
?Proficiently use responsive.io to manage and respond to client security
questionnaires efficiently and effectively.
?Utilize Vanta to assist in managing compliance and security documentation,
ensuring the company stays on track with any ongoing assessments or audits.
?Ensure that all data and documents related to RFIs and security questionnaires are
securely stored, maintained, and compliant with relevant privacy regulations.
?Stay up-to-date with industry security standards and best practices to ensure
responses are current and in line with compliance requirements.
?Work with cross-functional teams to improve the RFI process, automate
responses, and streamline workflow when possible.

Requirements:
Essential Qualifications:
?Bachelor’s degree in Information Technology, Business Administration,
Cybersecurity, or a related field.
?At least 1-3 years of experience working in information security, compliance, or a
related role.
?Proficiency with responsive.io for managing security questionnaires and client
requests.
?Experience using Vanta to manage compliance programs, security documentation,
and audits.
?Strong understanding of security and compliance frameworks (e.g., SOC 2, ISO
27001, GDPR, CCPA).
?Ability to manage multiple RFIs and security questionnaires concurrently, ensuring
timely and accurate responses.
?Excellent communication skills, both written and verbal, with the ability to clearly
articulate complex security concepts to both technical and non-technical
stakeholders.
?Strong attention to detail and the ability to ensure accuracy in documentation and
responses.
?Ability to work both independently and collaboratively with cross-functional teams.
?Strong organizational and time-management skills to manage deadlines and
workloads effectively.
?Familiarity with other compliance and security management tools (e.g., OneTrust,
TrustArc).
?Previous experience in a client-facing or customer service-oriented role.
?Certifications in information security or compliance (e.g., CISSP, CISM, CISA,
SOC 2) are a plus, but not required.