Promotional Product Virtual Receptionist/Sales Representative

We are seeking a motivated and knowledgeable Promotional Product Virtual Receptionist/Sales Representative to join our team. The ideal candidate will have a solid understanding of the promotional products industry and be adept at managing customer inquiries, orders, and follow-ups. This role combines customer service, sales, and administrative responsibilities to ensure a seamless experience for our clients.

Main Responsibilities:

Handle incoming inquiry calls from customers and provide prompt, professional assistance.
Respond to inquiry emails with accurate and detailed information.
Manage orders, including processing purchase orders, creating invoices, and addressing customer requests.
Follow up on inquiries and orders to ensure customer satisfaction and timely delivery.
Proactively follow up with clients to maintain strong relationships and identify new sales opportunities.
Preferred Qualifications:

Experience with Shopify and WordPress platforms.
Proven background in customer service and sales representation.
Proficiency in Canva, Photoshop, or similar tools for creating flyers, as well as experience with video editing.
Experience managing social media platforms such as Facebook, Instagram, Pinterest, and TikTok.
Work Hours:

Monday to Friday, 8:00 AM - 5:00 PM CST.
Additional time as needed to collaborate with the sourcing team to confirm inquiry quotes and order statuses.
Compensation:

Base salary: Negotiable based on experience, starting at $300/month.
Commission: Negotiable based on experience, starting at 15% of net profit on sales.
Additional rewards for excellent performance and positive customer reviews.