Process Documentation Specialist (with Potential for Transition to Training Role)

URGENT HIRING

About US: Palmer Construction is a forward-thinking construction company committed to providing exceptional services and maintaining a dynamic, organized workflow. We prioritize quality, efficiency, and the continuous improvement of our operations.

Job Overview:
This is a Fully Remote role. We are seeking a detail-oriented and proactive Process Documentation Specialist to update and maintain our internal processes. This role is integral to ensuring all procedures are well-documented, up-to-date, and accessible in our Zoho Learning and Knowledgebase Systems. The specialist will work closely with key team members, shadow leadership, and collaborate with staff to gather, document, and refine operational processes.

Responsibilities:
-Update and document company processes with precision, ensuring clarity and accuracy.
-Collaborate with our Executive Assistant and other team members to streamline documentation efforts.
-Shadow team members and leadership to understand procedural details.
-Organize and transfer finalized documents into the Zoho Learning System and Zoho Knowledgebase System.
-Support the development of training materials and resources as needed.
-Opportunity to transition into a trainer role, leading new hire training and onboarding, contingent on exceptional performance.

Qualifications:
-Strong organizational and communication skills.
-Experience with process documentation or a similar role.
-Proficiency in Zoho or similar knowledge management systems preferred.
-Ability to work independently and as part of a team.
-Attention to detail and commitment to quality.
-Must not have other jobs during employment with Palmer Construction.
-Must be comfortable participating in and contributing to regular meetings and collaborative sessions.

Benefits:
-Paid US Holidays
-Accumulate Paid Time Offs