Phone operator & Customer service Agent

Please read this in full or you may miss important details to properly apply for this position.

We are a US-based Junk Removal Company looking for a full-time, home-based customer support agent to work with our customer support & sales department.

Your Daily responsibilities would include:
Send a daily report detailing completed and ongoing tasks.
Take inbound sales calls, customer requests and/or complaints and make outbound calls.
Respond to customer questions via phone call, email, live chat, facebook messenger, or SMS text message
Provide service quotes & make sure to do a follow up with the leads
Book new jobs, reschedule &/or update service jobs in our booking calendar system
Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.

We are invested in our agents' success. You will go far if you are:
1: A fast learner
2: a great communicator
3: Calm and collected under pressure
4: Can help us optimize our current processes
5: be a self-starter

This is a FULL-time position. You need to have EXCELLENT English Skills. Little to no accent is desired.

Work hours are 5 days a week from 8am cst - 5pm cst Monday through Friday.

$4/Hr to start with the ability to earn up to $5/hr+ bonuses based on performance.

If accepted, you will be provided with training to help respond to customer queries via phone call, email, live chat, Facebook messenger, and text message.

How to Apply:

Send an email to vikingjunkremovalminnesota@gmail.com
With the subject line: “I want to be a call center agent”

Please include a link to your online jobs.ph profile within the email when you apply, then complete the google form you will receive in an email.

Note: after you send the email to apply, you will receive a response from me with a link to a google form. Please complete the questions on the form to be considered for this position.

Forms that are not completed or only partially completed will not be considered. In the form you will be asked you age. Answer 40 to prove you are paying attention to detail.
I look forward to working with you!
Wage salary: $4/hr
Required ID proof greater than 70

Email: vikingjunkremovalminnesota@gmail.com
Contact person Jeffrey Landon